Summary
Overview
Work history
Education
Skills
Custom
Personal Information
Timeline
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Simon Andrew Young

West Sussex

Summary

Experienced professional with a strong background in capital investment, project management, and profit and loss oversight. Demonstrates expertise in multi-site food and beverage and hotel operations, excelling in supplier and guest relationship development. Skilled in personnel management, including payroll, recruitment, training, performance reviews and appraisals. Proficient in purchasing at both local and national levels, contract negotiation, and product range development. Adept at food and beverage menu innovation on a national scale and operational excellence assessments. Proven ability to drive performance improvements, enhance profitability, and implement successful change management strategies.

Overview

31
31
years of professional experience

Work history

Team Manager

Waitrose & Partners
, West Sussex
02.2022 - Current
  • Within a store with 180 partners, 25 direct reports and an annual turnover in excess of 39 million
  • Main responsibility for the compliance for the branch
  • Key focus on store's food hygiene controls, documentation, procedures, risk and adhering to current HACCP
  • Operational scheduling, planning, human resource functions and administration, whilst also managing whole store on a rotation basis
  • Passionate about service coaching and developing partners whilst ensuring all legal health and safety training is current
  • Monitoring team development, setting performance objectives and providing constructive feedback

Customer and Trading Manager

Sainsbury's Supermarkets Ltd
, East Sussex
09.2018 - 02.2022
  • Operational manager within a store with 230 colleagues and an annual turnover in excess of 50 million.
  • Main responsibility for the food services high risk areas of the store with 50 direct reports. Key focus on food hygiene controls and procedures and adhering to current HACCP
  • Increased team efficiency by streamlining processes and aligning resources to trade intensity

Landlord

The Trout, Tadpole Bridge, Cirrus Inns, The Epicurean Collection
, Oxfordshire
09.2017 - 09.2018
  • A group of prestigious four and five star Country Inns with boutique rooms, holding food accolades
  • Main focus on implementing processes and procedures to enhance guest experience and operational excellence
  • Full recruitment of entire new team and introducing new training and performance reviews to enable stakeholders to evaluate effectiveness of offer
  • The site was in a sales decline initially but returned to positive growth after five months, stock controls implemented and operational costs delivered to budget

Restaurant General Manager

Pizza Express Restaurant Group
, Suffolk
02.2016 - 09.2017
  • Manager for Ely & Newmarket restaurants whilst being a regional training manager for East Anglia, Herts, Beds & Bucks delivering new restaurant management induction training and operational excellence review visits across region

Student

HiT Training
Newmarket, Suffolk
11.2015 - 02.2016
  • BTEC HND & NVQ Level 4 Principles in Hospitality Management, Operations and Administration.

Managing Partner

Stephens & Young LLP
Cambridge, Cambridgeshire
03.2004 - 11.2015
  • Purchased, redeveloped and operated three bankrupt pub businesses
  • Capital investment, planned and executed full refurbishment, full F&B redevelopment, won numerous awards
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Oversaw HR functions, including recruitment, training, payroll and employment contracts
  • Crafted menus, ensuring food and drink options reflected current trends and pushed boundaries of guest expectations.

General Manager

Fuller, Smith &Turner Plc
, Central Bedfordshire
08.2013 - 05.2015
  • Recruited and retrained existing team to drive sales through great guest experiences, utilising internal and external training resources, resulting in increasing NPS average from 54% to 75%
  • Increased controls within the operational side and increased profit 60% year one, 38% year two

Cabin Service Manager

Airtours International Airways Ltd
London Gatwick , UK
05.1996 - 03.2001

Management Trainee

John Lewis Reading
Reading, Berkshire
12.1993 - 05.1996

Education

NVQ Level 4 - Hospitality Management

Hit Training
05/2014 - 02/2016

A-Levels -

Wells Cathedral School

Skills

  • Experience in Capital Investment, Project Management and profit and loss
  • Ability to work in multi-site F&B/hotel operations and brands developing supplier and customer relationships
  • Extensive customer experience focused roles, including monitoring feedback and implementing improvements
  • Personnel management, payroll, recruitment, training & development, performance review and appraisals
  • Purchasing at local and national level, setting up contracts and developing product ranges
  • Food and beverage menu and concept development at national level, operational excellence visits
  • The ability to assess areas for performance improvement, profitability and successfully implement
  • Change management


Custom

Personal Information

Timeline

Team Manager

Waitrose & Partners
02.2022 - Current

Customer and Trading Manager

Sainsbury's Supermarkets Ltd
09.2018 - 02.2022

Landlord

The Trout, Tadpole Bridge, Cirrus Inns, The Epicurean Collection
09.2017 - 09.2018

Restaurant General Manager

Pizza Express Restaurant Group
02.2016 - 09.2017

Student

HiT Training
11.2015 - 02.2016

General Manager

Fuller, Smith &Turner Plc
08.2013 - 05.2015

Managing Partner

Stephens & Young LLP
03.2004 - 11.2015

Cabin Service Manager

Airtours International Airways Ltd
05.1996 - 03.2001

Management Trainee

John Lewis Reading
12.1993 - 05.1996

NVQ Level 4 - Hospitality Management

Hit Training
05/2014 - 02/2016

A-Levels -

Wells Cathedral School

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