Simona Lenuta Pintiliasa
London
Summary
Responsible assistant manager, passionate about delivering outstanding quality and service. Offering experience in various construction roles within the Industry with history of recognition for performance.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Lift Operator
Overbury PLC
London
06.2025 - 07.2026
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Built and maintained courteous and effective working relationships.
- Ensured timely service delivery and quality targets.
- Maintained clean, safe working environments to eliminate accident risks.
- Collaborated with team members to achieve target results.
Lift Operator
Multiplex
London
06.2024 - 06.2025
- Managed complaints with calm, clear communication and problem-solving.
- Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
- Handled customer concerns and escalated major issues to supervisor.
- Picked up additional tasks to aid team success.
- Actively listened to customers to fully understand requests and address concerns.
- Trained and mentored employees to maximise team performance.
- Prepared a range of written communications, documents and reports.
Cleaner Supervisor
MadiganGill
London
05.2021 - 09.2024
- Supervised team of cleaners, delegating tasks and overseeing completion to maintain high cleanliness standards.
- Trained new cleaning staff in proper techniques, use of equipment, and adherence to health and safety protocols.
- Trained new employees on procedures, cleaning agents and COVID-19 protocols.
- Organised comprehensive deep cleaning projects, ensuring thorough sanitisation of facilities.
- Conducted regular inspections of facilities to maintain hygiene and safety, promptly addressing any issues identified.
- Addressed customer complaints regarding cleanliness, taking immediate action to resolve issues and restore satisfaction.
- Collaborated with health and safety officers to ensure compliance with regulations, reducing risks of accidents or breaches.
- Monitored compliance with environmental policies, reducing waste and promoting the use of eco-friendly products.
- Managed inventory of cleaning supplies, placing orders before stocks ran low to avoid disruption in service.
- Monitored stock levels for cleaning supplies and equipment, using daily inventory reports for guidance.
- Maintained excellent team relationships by proactively assisting colleagues in tough cleaning tasks and equipment repairs.
- Liaised with management to report on team performance, highlighting achievements and areas for improvement.
- Reported maintenance issues to management, minimising potential safety risks.
- Organised cleaning and equipment storage areas for easy access.
Education
Bachelor of Science - Construction Management
Bath Spa University
London, ENG01-2026
Skills
- Compliance monitoring
- Risk assessment
- Inventory management
- Training and development
- Customer service
- Problem-solving
- Communication skills
- Team collaboration
- Leadership
- Willingness to learn
- Commitment to excellence
- Analytical and critical thinking
- Customer-centric
- Project management
- Strategic planning
- Health and safety awareness
- Task collaboration
- MS Office Suite
- Public Relations
- Project planning and coordination
- Deadline management
Languages
French
Intermediate
B1
English
Proficient
C2
Spanish
Elementary
A2
Italian
Proficient
C2
Romanian
Proficient
C2
Certification
- First aid at work, Level3
- SSST certificate
- CIOB member working towards Fellowship
Timeline
Lift Operator
Overbury PLC
06.2025 - 07.2026
Lift Operator
Multiplex
06.2024 - 06.2025
Cleaner Supervisor
MadiganGill
05.2021 - 09.2024
Bachelor of Science - Construction Management
Bath Spa University