Simona Uscilaite
Romford,Essex
Summary
Experienced and organised manager with a background in both cleaning company management and warehouse operations. Experienced in supervising teams, organising workloads, managing day-to-day operations, dealing with customers and maintaining high standards of service, safety and performance.
Confident working in fast-paced, hands-on environments and taking responsibility for ensuring tasks are completed efficiently and to a high standard. Strong communication and organisational skills, with the ability to motivate and support team members while managing competing priorities. Now looking to transfer my management and operational experience into a customer-focused retail environment as an Assistant Store Manager.
Overview
4
4
Languages
12
12
years of professional experience
Work History
Warehouse Manager
Amazon
Tilbury
03.2022 - 06.2024
- Directed daily operations to achieve maximum efficiency and productivity.
- Managed a team of warehouse operatives, overseeing daily tasks to boost efficiency and productivity.
- Led a team of warehouse operatives, providing training and development to enhance productivity and team morale.
- Trained, guided and evaluated warehouse workers, increasing performance and productivity rates.
- Planned operational labour resources and optimised deployment to maximise productivity.
- Managed health and safety compliance within the warehouse, conducting regular risk assessments and safety training sessions.
- Monitored and ensured team compliance with company regulations and procedures.
- Monitored sickness absence levels and conducted return-to-work interviews per company policy, avoiding staffing concerns.
- Conducted regular performance reviews with staff, setting objectives and providing feedback to drive continuous improvement.
- Analysed warehouse processes, recommending improvements to increase throughput and reduce costs.
- Analysed warehouse operations data to identify trends, forecast demand, and plan resource allocation accordingly.
- Prepared detailed reports on warehouse activities, presenting findings to senior management for strategic decision-making.
- Inspired and motivated warehouse teams in operational improvement, increasing team efficiency.
Cleaning Manager
Eurest AS (Norway)
Oslo
11.2012 - 12.2015
- Supervised a team of cleaners, delegating tasks and ensuring completion to uphold high cleanliness standards.
- Designed rotas for cleaning staff, developing based on bookings and staff availability.
- Kept cleaning equipment in good working order by conducting routine maintenance and inspections.
- Resolved client complaints and feedback, implementing corrective actions to enhance customer satisfaction.
- Negotiated with suppliers to secure competitive prices for cleaning materials, optimising budget management.
- Audited work and customer service processes to identify improvement areas.
- Stayed up-to-date in company's procedures, regulations and best practices by attending training and reading company manuals.
- Organised specialised training sessions on handling hazardous materials and emergency response procedures.
- Collaborated with human resources to address personnel issues, support staff wellbeing, and manage performance appraisals.
- Cooperated with related service provision agencies to expand service offerings.
Education
Diploma of Higher Education - Economics
Kaunas Technology University
Kaunas (Lithuania)01-2016
Skills
- Warehouse processes
- Staff supervision
- Warehouse management systems
- Warehouse coordination
- Stock management
- Inventory optimisation
- Stock counting
- Inventory organisation
- Safety compliance
- Risk assessment
- Process improvement
- Operational planning
- Data reporting
- Logistics coordination
- Warehouse coordination
- Workforce optimisation
- Team leadership
- Staff supervision
- Staff training
- Performance review
- Team motivation
- Operational coaching
- Personnel Management
- Microsoft Office proficiency
- Excel proficiency
- Strategic decision-making
- Inventory optimisation
- Personnel Management
- Operational planning
Languages
English
Advanced
C1
Lithuanian
Proficient
C2
Norwegian
Elementary
A2
Russian
Beginner
A1
Timeline
Warehouse Manager
Amazon
03.2022 - 06.2024
Cleaning Manager
Eurest AS (Norway)
11.2012 - 12.2015
Diploma of Higher Education - Economics
Kaunas Technology University