Simona Reifonaite
Worthing
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Looking for new challenges to expand my knowledge.
Overview
11
11
years of professional experience
Work history
Hub and Spoke Manager
Pret A Manger
Worthing, West Sussex
11.2024 - Current
- Assisted in developing effective logistics strategies to streamline operations.
- Collaborated with team members to ensure timely delivery of goods and services.
- Supported management in coordinating daily activities across hub and spoke network.
- Participated in training sessions to enhance understanding of logistics and supply chain management.
- Monitored inventory levels and reported discrepancies to assist in inventory management.
- Engaged in routine communication with stakeholders to facilitate smooth operations.
- Facilitated staff training, resulting in better customer service.
- Maintained inventory control, reduced stock shortages.
- Delivered high-quality products to increase customer satisfaction.
- Delegated tasks efficiently to maximise productivity.
- Led performance reviews, identified areas for improvement.
- Monitored health and safety measures for guaranteed compliance.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
General Manager
Pret A Manger
Brighton, Brighton and Hove
09.2022 - 11.2024
- Managed daily operations to enhance team productivity and ensure smooth workflow.
- Developed and implemented strategies to improve customer satisfaction and retention.
- Oversaw inventory management processes to maintain optimal stock levels and reduce waste.
- Trained and mentored staff to foster a collaborative and efficient working environment.
Group Manager
Pret A Manger
Worthing, West Sussex
12.2023 - 09.2024
- Managed day-to-day operational activities to ensure seamless productivity and efficiency.
- Coordinated team efforts to align with organisational goals and enhance collaboration.
- Implemented process improvements to streamline workflows and optimise resource allocation.
- Trained new team members on standard operating procedures and best practices.
- Over looked 8 stores in Sussex and Kent area.
- Assessed team performance and provided constructive feedback to enhance individual development.
- Facilitated regular team meetings to discuss progress and address any challenges.
- Implemented new business processes to streamline operations and improve efficiency.
- Liaised with senior management on key decisions affecting the group's overall direction.
- Upheld health and safety standards within the workplace, ensuring a safe environment for employees.
- Identified areas for improvement within the department, proposing effective solutions consequently.
Assistant manager
Pret A Manger
London
01.2020 - 08.2022
- Coordinated training sessions for new staff to ensure compliance with company standards.
- Managed inventory and resource allocation to support daily business operations.
- Delegated tasks to team members efficiently improving overall productivity.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Increased staff productivity by providing comprehensive training programmes.
- Created a positive work environment, resulting in higher employee morale.
- Handled customer complaints effectively, restoring trust in our brand.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Provided support to manager during audits, ensuring accurate reports.
- Handled stock control duties diligently preventing overstocking or shortages.
- Assisted in recruitment process to build an effective workforce.
Team Leader
Pret A Manger
London
01.2017 - 12.2020
- Mentored junior staff members to develop their skills and improve overall performance.
- Stock ordering and managing
- Opening and Closing store
- Manage team from 35 Team members to 95 Team Members
- Assisted Manager on daily bases
Team Member Star
Pret A Manger
London
09.2014 - 08.2017
- Collaborated with team members to ensure efficient workflow and customer satisfaction.
- Trained new staff on operational procedures and best practices to promote teamwork.
- Engaged with customers to provide exceptional service and address inquiries effectively.
- Adapted to changing priorities and operational demands to maintain productivity levels.
- Ensured workplace cleanliness with regular maintenance tasks.
- Displayed teamwork skills to improve overall productivity.
- Remained flexible to cover shifts and work overtime as required.
Skills
- KPI tracking
- Profit and Loss Analysis
- Mentoring and coaching
- Staff recruitment
- Brand Promotion
- Health and Safety Compliance
- Leadership skills
- Conflict Resolution
Timeline
Hub and Spoke Manager
Pret A Manger
11.2024 - Current
Group Manager
Pret A Manger
12.2023 - 09.2024
General Manager
Pret A Manger
09.2022 - 11.2024
Assistant manager
Pret A Manger
01.2020 - 08.2022
Team Leader
Pret A Manger
01.2017 - 12.2020
Team Member Star
Pret A Manger
09.2014 - 08.2017
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