Simona Bujoreanu
Erith
Summary
Driven and passionate Senior F&B Supervisor with over seven years of experience in hospitality, excelling in both Restaurant operations and Conference & Banqueting. I take full ownership of every service, ensuring that guests feel valued, teams feel supported, and operations run seamlessly—whether it’s a high-profile event or a busy restaurant service.
Recognized as Supervisor of the Year 2024, I thrive in high-pressure situations, quickly adapting to last-minute challenges while maintaining exceptional service standards. Whether managing large-scale banquets, fine-dining experiences, or high-volume restaurant shifts, I ensure flawless execution and guest satisfaction.
I believe that a strong leader has a strong team behind them, which is why I focus on mentoring, motivating, and empowering my team to deliver their best. Known as the go-to person for both guests and colleagues, I build lasting relationships based on trust, efficiency, and exceptional service.
Now, I’m ready to step up as an Assistant F&B Manager, where I can continue leading by example, elevating guest experiences, and driving operational success across both restaurant and banqueting services.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Senior F&B supervisor
Marriott Regents Park
London
04.2023 - Current
- Scheduled staff rotas considering peak times to deliver optimal service levels.
- Ensured exceptional customer service by training new F and B staff members.
- Prepared rotas to achieve stable coverage while minimising payroll costs.
- Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
- Led by example in providing customers with attentive, professional restaurant service.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Built loyal customer base by creating welcoming environment with top quality service.
- Delivered functions and events to required standards in collaboration with events coordinator.
- Planned staffing levels based on evolving service demands.
- Monitored and authorised staff clock-in and clock-out procedures.
- Controlled food and beverage inventory, strategically ordering supplies and anticipating consumer demands to prevent out-of-stock items.
- Delivered high-quality service by resolving customer complaints effectively and promptly.
- Coordinated special events up to 320 guests, resulting in memorable dining experiences for guests.
- Supervised service of all food and beverages within hotel in absence of food and beverage manager.
F&B supervisor
Marriott Regents Park
London
02.2020 - 03.2023
- Managed daily operations in fast-paced food and beverage establishment.
- Ensured high standards of customer service were consistently maintained.
- Monitored food quality, addressing any inconsistencies promptly.
- Championed energy-saving initiatives within the establishment, reducing operational costs significantly.
- Coordinated catering events to ensure smooth execution and client satisfaction.
- Smoothened shift transitions, establishing effective and efficient lines of communication during hand-over procedures.
- Led F&B team to champion customer service and consistently elevate food presentation standards.
- Planned staffing levels based on evolving service demands.
- Created employee schedules for optimal shift coverage.
Waiter
Summit Recruitment Agency
London, City of London
04.2018 - 01.2020
- Remained calm under pressure, ensuring better performance during peak hours.
- Accommodated special dietary requests, enhancing customer dining experience.
- Handled payment transactions to guarantee smooth customer checkout process.
- Upheld health and safety standards by regularly sanitising hands and work areas.
Education
Bachelor of Arts - Business and Management
University of Suffolk
London 10.2020 - 08.2024
Bachelor of Laws - Legal and Administrative Studies of Law
Dimitrie Cantemir Christian University
Romania 10.2012 - 07.2016
Master Degree In Law - Law
Dimitrie Cantemir Christian University
Romania 10.2016 - 06.2018
Skills
- Multitasking proficiency
- Positive attitude
- Customer complaint handling
- Opera
- Exceptional communication
- Supervisory experience
- Team Leadership
- Work schedule coordination
- Exceptional organisation
- Staff scheduling and rotas
- Cash handling accuracy
- Scheduling coordination
- Allergen awareness
- Stress tolerance resilience
- Beverage inventory management
Affiliations
- Travel and Cultural Exploration
- Food and Culinary Experience
- Photography
Accomplishments
Supervisor of the year 2024
Certification
First Aid Certification-Ensuring guest and staff safety in emergency situations.
Allergy Awareness Training -Trained in food safety protocols to accommodate guests with dietary restrictions and allergies.
Food Safety Level 2
Languages
English
Fluent
Romanian
Native
References
References available upon request.
Timeline
Senior F&B supervisor
Marriott Regents Park
04.2023 - Current
Bachelor of Arts - Business and Management
University of Suffolk
10.2020 - 08.2024
F&B supervisor
Marriott Regents Park
02.2020 - 03.2023
Waiter
Summit Recruitment Agency
04.2018 - 01.2020
Master Degree In Law - Law
Dimitrie Cantemir Christian University
10.2016 - 06.2018
Bachelor of Laws - Legal and Administrative Studies of Law
Dimitrie Cantemir Christian University
10.2012 - 07.2016
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