Summary
Overview
Work history
Education
Skills
Interests and Hobbies
Personal Information
Additional Skills
Timeline
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Simon Vickers

Simon Vickers

Calverton,Nottinghamshire

Summary

A dedicated worker with great problem-solving skills and experience, providing fast and functional engineering support to clients and onsite teams. Comfortable providing on-the-spot repairs or giving technical instructions remotely. An enthusiastic engineer with over 30 years of experience, extensively in FMCG and Food Manufacturing companies, helping to secure team success through hard work, attention to detail and excellent organisation skills. Happy to share all gained knowledge to achieve great results and able to communicate with staff at all levels, including Operators, Engineers and Company Owners. A strong team player, but also happy working alone and unsupervised.

Overview

33
33
years of professional experience

Work history

Field Service Engineer

Engelmann & Buckham
Alton, Hampshire
07.2021 - Current
  • Installation and commissioning, as well as After-Sales servicing, maintenance and repair of packaging and printing equipment.
  • UK and Ireland travel to customers' sites.
  • Testing equipment performance and demonstrating operation and maintenance to customers.
  • Scheduled service calls according to customer location and urgency of need.
  • Completing reports to document inspection and testing process and results.
  • Repairing and calibrating systems and equipment post-installation.
  • Providing technical support to troubleshoot, repair and maintain operational issues, both remotely and in person.
  • Attending emergency on-site breakdowns to carry out repairs, working to minimise disruption and downtime.
  • Removing and replacing damaged components in line with manufacturers' guidelines.
  • Planning and executing fault finding and diagnostic tests on packaging and printing equipment.
  • Carrying out routine Service Plan maintenance on packaging and printing equipment.

Run-Up & Test Engineer

BW Flexible Systems
Beeston, Nottinghamshire
07.2019 - 07.2021
  • Testing of manufactured equipment prior to shipment, ensuring that all customer requirements are met and machine functionality is correct.
  • Providing feedback on usability and serviceability using testing criteria.
  • Composing and editing work instructions for quality and test procedures.
  • Applying technical expertise to advise teams on operational matters.
  • Reviewing test plans and procedures to provide adequate coverage of system requirements.
  • Verifying adherence to regulations to guarantee full process compliance.

Field Service Engineer

BW Flexible Systems
Beeston, Nottinghamshire
08.2002 - 07.2019
  • Installation and commissioning, as well as After-Sales servicing, maintenance and repair of packaging equipment.
  • Worldwide travel to customers' sites.
  • Testing equipment performance and demonstrating operation and maintenance to customers.
  • Scheduled service calls according to customer location and urgency of need.
  • Completing reports to document inspection and testing process and results.
  • Repairing and calibrating systems and equipment post-installation.
  • Providing technical support to troubleshoot, repair and maintain operational issues, both remotely and in person.
  • Attending emergency on-site breakdowns to carry out repairs, working to minimise disruption and downtime.
  • Removing and replacing damaged components in line with manufacturers' guidelines.
  • Planning and executing fault finding and diagnostic tests on packaging equipment.
  • Carrying out routine Service Plan maintenance on packaging equipment.

Technical Support Engineer

TNA Europe Ltd
Birmingham
07.1998 - 05.2002

Sales Support Engineer

Packaging For Food Plc
Wigan, Lancashire
05.1995 - 07.1998

Electrician's Assistant

Vickers Electrical
Retford, Nottinghamshire
10.1992 - 05.1995

Education

2.ii Bachelor of Engineering (Honours) - Mechanical Engineering

Nottingham Trent University
Nottingham

Skills

  • Customer service
  • Customer operator and engineer training
  • Solution development
  • Safety meetings
  • Documentation development
  • Technical support
  • Unit troubleshooting
  • Engaging leadership style
  • Repairing customers' equipment
  • Testing and calibration
  • Methodical and thorough
  • Good communicator

Interests and Hobbies

I have a very keen interest in music, both playing it and listening to it. I am self-taught on both the guitar and piano and am currently building myself a new guitar. My wife is an amateur Burlesque performer, so I often attend Burlesque shows, either with her or to support her. We often attend our local theatres and comedy venues, watching a wide variety of shows and artistes. Steampunk events are also favourites for us both.

Personal Information

  • Nationality: British
  • Date of birth: 17 March 1970

Additional Skills

I am fully experienced in the use of many computer software packages and frequently use these to produce detailed reports that are required during my work duties. I have also successfully completed separate courses in Communication Skills and Negotiation Skills. I consider myself to be thorough and methodical in my work, although the ability to adapt to sudden changes in circumstance and to "think on my feet" is something that I possess.

Timeline

Field Service Engineer

Engelmann & Buckham
07.2021 - Current

Run-Up & Test Engineer

BW Flexible Systems
07.2019 - 07.2021

Field Service Engineer

BW Flexible Systems
08.2002 - 07.2019

Technical Support Engineer

TNA Europe Ltd
07.1998 - 05.2002

Sales Support Engineer

Packaging For Food Plc
05.1995 - 07.1998

Electrician's Assistant

Vickers Electrical
10.1992 - 05.1995

2.ii Bachelor of Engineering (Honours) - Mechanical Engineering

Nottingham Trent University
Simon Vickers