Simon David Heale Thomas

• Helped service users to gain ability to function independently in society.
• Carried out regular planning reviews and assessments, ensuring service users receive best-possible support.
• Supported clients with rehabilitation and socialisation in community settings.
• Established and maintained working relationships with clients based on trust and non-judgement.
• Collaborated with external support providers to maintain good care continuity.
• Monitored client progress and adapted support programmes to meet changing needs.
• Assessed clients and documented information for records and analysis.
• Counselled clients through difficult times using approved and compassionate strategies.
• Offered practical daily living advice, including financial planning, housing support and legal guidance.
• Liaised with external and internal professionals to provide holistic support.
• Provided person-centred advice and guidance, aiding service user progress towards independent living.
• Assisted service users to obtain and access community resources.
• Recruited clients for programmes based on their needs.
• Adapted support where possible to increase service accessibility.
• Highlighted additional support provisions to maximise clients' growth opportunities.
• Developed and implemented target client support plans, carrying out thorough risk assessments in line with Health and Safety regulations.
• Offered bespoke support to individual service users, aiding their work towards optimized independence.
• Managed a large caseload of 25 clients covering varied needs, including mental health, homeless and alcohol misuse issues.
• Listened to clients' current struggles to signpost relevant support.
• Identified key client needs to develop targeted support programmes.
• Recommended clients for specific treatment programmes to aid timely recovery.
• Ensured service users felt confident in effective budgeting and rent pay
• Ensured service users felt confident in effective budgeting and rent payment .

• Understood and observed safeguarding policies to maintain student safety
• Offered constructive feedback to support students in achieving academic goals.
• Offered calm and focused conflict-resolution, defusing problematic behaviour with compassion and emotional intelligence.
• Conducted standardised assessments to identify student needs and inform curriculum development.
• Worked with students on academic and social challenges. modelling empathy and perseverance.
• Promoted exploration and curiosity, encouraging students to delve into new ideas and concepts to foster creative expression.
• Worked with lead teacher to diversify instruction for varied needs and learning modalities.
• Communicated with parents and caregivers to report on student progress and challenges.
• Developed and maintained positive, impactful relationships with students, facilitating improved learning outcomes.
• Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
• Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
• Minimised distraction by creating and maintaining clean, safe and organised classroom.
• Provided friendly, enthusiastic support to pupils in individual and group support settings.
• Helped student to build confidence by cultivating trusted atmosphere in group settings.

• Encouraged service user engagement and participation.
• Developed strong rapport with young people on 1:1 and group basis.
• Identified and reported at-risk children in line with safeguarding principles.
• Conducted thorough risk assessments, maximising safety for detached work.
• Strengthened young people's ability to navigate risk and challenge.
• Identified and targeted anti-social behaviour using evidence-based interventions.
• Helped to develop network of local services available for young people.
• Maintained current understanding of developments in safeguarding, youth work, and professional social care.
• Collaborated with external support providers to maintain good care continuity.
• Listened to clients' current struggles to signpost relevant support.
• Supported clients with rehabilitation and socialisation in community settings.
• Counselled clients through difficult times using approved and compassionate strategies.
• Established and maintained working relationships with clients based on trust and non-judgement.
• Liaised with external and internal professionals to provide holistic support.
• Offered practical daily living advice, including financial planning, housing support and legal guidance.
• Identified key client needs to develop targeted support programmes.
• Recommended clients for specific treatment programmes to aid timely recovery.
• Developed tailored action plans whilst prioritising pressing concerns.
• Helped service users to gain ability to function independently in society.
• Worked in recognised hot spots to expand positive opportunities for young people.

• Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
• Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
• Led group activity programmes to support independence and encourage community inclusion.
• Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
• Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
• Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
• Planned, prepared and served meals for 3 clients, strictly following prescribed dietary orders.
• Administered medication with rigorous planning and recordkeeping.
• Built strong patient relationships through compassionate care and friendly rapport building.
• Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
• Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
• Used excellent communication and interpersonal skills to engage and interact with individuals in need.
• Provided support in social, physical and emotional areas to assist clients with integration into local community.
• Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.

• Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
• Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
• Led group activity programmes to support independence and encourage community inclusion.
• Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
• Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
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• Administered medication with rigorous planning and recordkeeping.
• Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
• Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
• Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
• Used excellent communication and interpersonal skills to engage and interact with individuals in need.
• Continuously promoted best practices in health, safety and security to safeguard service user welfare.

Project Managed the complete Refurbishment of my Property

• Maintained clear customer records by securing signatures on invoices, deliveries and other paperwork using handheld devices.
• Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
• Recorded and reported any defects and malfunctions while completing pre and post trip safety inspections.
• Safely loaded and unloaded packages with zero material damage.
• Reported delivery goods and document errors to management, enabling prompt resolution.
• Communicated customer complaints, requests and feedback to company management for swift resolution.
• Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
• Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
• Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
• Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
• Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.