Simon Openshaw
Leigh ,Greater Manchester
Summary
Highly skilled professional with expertise in environmental compliance awareness, vehicle maintenance, and precision driving. Demonstrates exceptional decision-making abilities and resilience under pressure, ensuring swift breakdown response and effective risk mitigation planning. Adept at traffic management and maintaining operational efficiency in challenging conditions, with a strong focus on safety and reliability. Committed to leveraging skills to enhance organisational performance and uphold high standards of service.
Reliable and motivated individual ready to excel as Roadside Vehicle Technician. Possesses technical proficiency in automotive repair and strong communication skills, ensuring seamless interactions with clients. Dedicated to providing swift and effective roadside assistance to enhance customer satisfaction and vehicle safety.
Overview
22
22
years of professional experience
1
1
Certification
Work history
Road Side Technician
RAC
Manchester, Greater Manchester
10.2002 - Current
- Demonstrated competent usage of various towing equipment types – from chains to wheel-lifts-contributing towards successful recoveries without additional vehicular damage.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Communicated clearly and concisely with call centre teams, gathering customer information and reporting back on job progress.
- Carried out Dynamic Risk Assessments and adapted quickly to changing road conditions whilst transporting immobilised cars, ensuring safety at all times.
- Used exceptional communication and interpersonal skills to deliver outstanding customer service.
- Performed routine checks on work van ensuring proper condition for roadside emergencies.
- Managed inventory of parts efficiently, ensuring availability when required.
- Used diagnostic tools to identify mechanical problems swiftly.
- Utilised technical knowledge for accurate troubleshooting of automotive issues.
Skills
- Environmental compliance awareness
- Vehicle maintenance
- Precision driving
- Swift breakdown response
- Risk mitigation planning
- Traffic management
- Resilience under pressure
- Decision making
Affiliations
- Scuba Diving
- Clay Pigeon Shooting
- Photography
Certification
Certified PADI Open Water Diver.
Certified Firearms Operator.
References
References available upon request.
Timeline
Road Side Technician
RAC
10.2002 - Current
Certified PADI Open Water Diver.
Certified Firearms Operator.
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