Highly skilled professional with extensive experience in law enforcement and legal processes. Demonstrated expertise as a Police Officer, Hostage Negotiator, and Area Commander, managing standards, integrity, and resource allocation. Proven ability in post-incident management, complaints handling, and customer relations. Adept at team leadership and maintaining high standards of service.
For the last 9 years I have been responsible for a team of Registrars in Northallerton Richmond and Selby. I am responsible for all aspects of Registration and Marriages, as well as other ceremonies such as Citizenship ceremonies. Responsible for maintaining the highest possible standards of all aspects of the legal processes and responsibilities. I have managed a team of 8 Registrars, 5 Ceremonies staff and nearly 40 wedding registrars, as part of a team of 3 teams within North Yorkshire. I played a key role in managing the response of the service to the Pandemic in 2020. North Yorkshire conducts nearly 5,000 weddings each year and my own team around 2,000 weddings at venues and Registration Offices.
I served as a Police Officer in North Yorkshire between October 1986 and June 2016, reaching the rank of Chief Inspector. In my last 3 years I was the Area commander for the Craven area. I was an experienced Firearms Incident Commander (12 years experience), Crisis Intervention Manager (Hostage Negotiator team leader - for 10 years, I led the team for 3 years before my retirement) and held a number of other lead roles within the service.
I served in uniform for all my service as an operational officer in Selby, Northallerton, Harrogate and Skipton. I have managed the Force Control Rooms and led the teams through major incidents and significant events. I was a Force Training Sergeant and have served at Force Headquarters in a number of strategic roles working at a Strategic level .
Communication skills;
Police Officer - diplomacy
legal Training
Hostage negotiator
Post incident manager
Samaritan
Management of Standards / Integrity
Area commander
Complaints
Registrar - legal processes
Discipline Issues - NYC
Resource Allocation
Force Control Room
Area Commander
Senior Registrar - weddings and allocations
Customer Relations and Standards of service
Team Leadership