Simon Gibson
Widnes,Cheshire
Summary
Dedicated professional with expertise in banksman duties and workzone safety management, ensuring compliance with OSHA construction standards. Demonstrates assertiveness and a professional demeanour under stress, effectively managing traffic and hazard identification. Proficient in banksman signalling and traffic management, committed to maintaining high safety standards.
Overview
19
19
years of professional experience
1
1
Certification
Work history
Banksman
Fusion Fibre
Liverpool, Merseyside
2025.03 - Current
- Directed cranes using standard signals, enhancing precision in lift operations.
- Assisted in loading and unloading operations, increasing efficiency.
- Performed pre-use inspections daily, reducing equipment failure incidents significantly.
- Demonstrated exceptional understanding of health and safety regulations whilst minimising risks at the workplace.
- Monitored weather conditions constantly; ensured safe working conditions during adverse weather scenarios.
- Managed pedestrian walkway to promote order and organisation.
- Monitored entry and exit of vehicles to direct road traffic.
- Achieved accident-free record through diligent observation and communication during lifting operations.
Inbound dock process assistant
Peel Ports
Liverpool, Merseyside
2019.05 - 2023.03
- Reported any mechanical issues promptly to reduce downtime of equipment fleet.
- Maintained safe working environment by adhering to health and safety regulations.
- Actively participated in team meetings-contributed ideas towards continuous improvement efforts at the dockyard..
- Fostered good relationships with drivers and suppliers for smoother operations at the docksides.
- Updated inbound shipment records regularly, maintained data accuracy.
- Complied with company policies whilst performing daily duties at the dockyard.
Call centre advisor
Allay claims limited
Liverpool, Merseyside
2017.01 - 2019.02
- Promoted new services or products as per company directives during calls.
- Assisted colleagues during peak times, promoting a supportive work environment.
- Enhanced customer satisfaction by resolving technical queries promptly.
- Stayed calm under pressure, offering empathetic assistance to upset customers.
- Managed high volume of inbound calls for efficient customer service.
- Identified sales opportunities whilst addressing customer concerns, boosting company revenue indirectly.
- Addressed customer complaints, ensuring a swift resolution.
Call centre supervisor
Anfield buisness centre
Liverpool, Merseyside
2016.07 - 2017.01
- Conducted performance reviews with team members, provided feedback on areas of improvement.
- Worked closely with management, relayed frontline feedback for policy improvements.
- Coordinated with other departments to ensure seamless customer experience across all platforms.
- Implemented changes in operational procedures to increase productivity levels.
- Developed effective rapport with customers through empathetic communication, ensured repeat business engagements.
- Led training sessions for new recruits to enhance their communication skills.
- Recruited, trained and progressed call centre agents within business, leading by example in outstanding service standards.
Delivery coordinator
Tesco Superstore
Liverpool, Merseyside
2011.12 - 2016.05
- Conducted routine maintenance on equipment, prolonged lifespan of tools.
- Improved operation efficiency with consistent use of handheld scanning devices.
- Contributed to loss prevention efforts through vigilant monitoring of warehouse activities.
- Fostered better team collaboration with effective communication and teamwork skills.
- Utilised warehouse equipment safely to facilitate faster loading and unloading of goods.
- Demonstrated methodical and thorough approach to work, completing all assigned tasks quickly and accurately.
- Operated cash registers with accuracy and processed cash and card transactions.
Welder fabricator
Blok & Mesh
Kirkby, Knowsley
2009.07 - 2011.09
- Developed comprehensive knowledge of metallurgy to enhance fabrication quality.
- Installed new parts onto machines, improving operational efficiency.
- Constructed metal components by reading detailed blueprints.
- Ensured safety regulations were adhered to, promoting a safe working environment.
- Melted and deposited metal from electrode to workpieces using MIG gun arc.
- Communicated with site teams to aid smooth project completion.
Welder fabricator
P&G Fabrications
Liverpool, Merseyside
2007.02 - 2009.04
- Maintained high production levels through proficient use of various welding techniques.
- Performed technical drawings interpretation accurately, minimising errors in final output.
- Constructed metal components by reading detailed blueprints.
- Cut materials with precision using power saws, achieving accurate results.
- Fabricated large steel structures to precise specifications.
- Improved workflow efficiency by maintaining clean and organised work areas.
Skills
- Knowledge of banksman duties
- Workzone safety management
- OSHA construction standards familiarity
- Assertiveness
- Banksman signalling
- Traffic management
- Professional demeanour under stress
- Hazard identification
Certification
- NRSWA Streetworks qualification
Timeline
Banksman
Fusion Fibre
2025.03 - Current
Inbound dock process assistant
Peel Ports
2019.05 - 2023.03
Call centre advisor
Allay claims limited
2017.01 - 2019.02
Call centre supervisor
Anfield buisness centre
2016.07 - 2017.01
Delivery coordinator
Tesco Superstore
2011.12 - 2016.05
Welder fabricator
Blok & Mesh
2009.07 - 2011.09
Welder fabricator
P&G Fabrications
2007.02 - 2009.04