Simon Francis

Production Manager

Cranbourne Stone Ltd

Stockbridge, Hampshire

05.2014 - Current

Troubleshooting mechanical problems related to machinery used in the manufacturing process.
Reviewed customer feedback to determine if changes are necessary in order to improve product quality or customer satisfaction levels.
Analyzed production processes to identify areas for improvement in efficiency and cost savings.
Implemented strategies to reduce waste while maintaining high-quality standards.
Developed performance metrics to track progress against established goals.
Managed budgets related to purchasing materials or hiring additional personnel.
Trained new employees on proper use of equipment, safety procedures, and job functions.
Coordinated with other departments to ensure smooth flow of materials throughout the production process.
Ensured that all safety policies and regulations were followed in accordance with company standards.
Coordinated with suppliers to ensure timely delivery of materials and components.
First Aid trained.
Prepared Health and Safety documents including method statements, risk assessments, COSHH assessments.
Ensured compliance with relevant legal requirements such as COSHH regulations.
Assisted with customer requests and answered questions to improve satisfaction.
Updated and maintained databases with current information.
Worked effectively in team environments to make the workplace more productive.
Monitored project progress for accuracy, quality assurance and timely completion of tasks.
Facilitated workshops to discuss new ideas or concepts regarding upcoming projects.
Created spreadsheets, databases and other documents using Microsoft Office Suite applications.
Maintained positive relationships with customers, vendors, suppliers.
New employee inductions and training.
Programmed CNC machines using CAM software to optimize manufacturing processes.
Created and maintained a library of CAD models and drawings for future reference.
Facilitated meetings with internal teams, external vendors and clients to discuss project status updates.
Reviewed change requests for accuracy prior to implementation into existing works.
Resolved conflicts within the team by providing clear direction or offering alternative solutions to make an efficient team.
Conducted market research to inform pricing strategy decisions.