SIMON ELFORD
Reading,Berkshrie
Summary
Confident sales assistant with extensive experience in customer service. Highly organised professional establishes relationships with customers. Stays calm under pressure.
Careful driver with good people skills and attention to detail when driving routes. Dependable in following schedules and maintaining professional standards.
Overview
26
26
years of professional experience
10
10
years of post-secondary education
Work history
Sales Assistant
Sportsbike Shop
Reading, Berkshire
2022.12 - Current
- Operated cash registers with accuracy and processed cash and card transactions.
- Received and processed product returns.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Conducted daily inventory checks to manage stock levels accurately.
- Assisted customers in locating specific items to boost satisfaction.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Identified discrepancies in stocks through regular inventory management.
- Oversaw stock inventory, minimising product shortages.
- Investigated discrepancies with thorough stock checks.
- Conducted periodic stock checks, minimised instances of stock-outs or overstocks.
Tipper driver
Andrews Tipper Hire
Reading, Berkshrie
2022.07 - 2022.11
- Ensuring truck was roadworthy and safe.
- Transporting concrete and soil between two site along the M4.
- Aware of health and safety at all times.
Truck driver
Select Environmental
Reading, Berkshire
2022.03 - 2022.07
- Ensuring truck was safe and roadworthy.
- Completing all collections.
- Working to a schedule.
- Dealing with customers.
Waste Collection Driver
Reading Borough Council
Reading, Berkshire
2020.04 - 2021.09
- Driving waste collection trucks.
- Ensuring that vehicle is roadworthy.
- Health and safety aware at all times.
Bus driver
Stewarts Coaches
Reading, Berkshire
2019.09 - 2020.04
- Ensuring bus was roadworthy.
- Transporting passengers from the local railway station to the business park.
- Providing excellent customer service.
Loader and driver
Dnata
Heathrow Airport
2018.12 - 2019.09
- Loading aircraft cargo onto a truck.
- Passing through airport security checkpoints.
- Driving around the airfield to air craft stands.
- Assist with loading and unloading the aircraft cargo.
- Health and safety aware at all times.
Coach driver
Rail Air
Reading, Berkshrie
2018.08 - 2018.11
- Transporting passengers from Reading to Heathrow Airport.
- Dropping off at the various terminals drop off and collection points.
- Issuing tickets and processing payments.
- Health and safety aware at all times.
Bus driver
Reading Buses
Reading, Berkshire
2002.05 - 2018.07
- Performed safety checks before and after shifts, completing daily checklists.
- Reported any malfunctions promptly to keep bus running smoothly.
- Checked passenger tickets and issued receipts for new fares.
- Drove passenger vehicles of varying sizes safely and responsibly.
- Reported delays and accidents to dispatchers at head office.
- Developed strong sense of navigation and direction through travel and geographical study.
Security alarm engineer
Westronic Alarms
Reading, Berkshire
2001.04 - 2002.05
- Installed, serviced and maintained various alarm systems for reliable function and use.
- Communicated with customers to assess and diagnose issues remotely, instructing repair works.
- Completed alarm installations with care, maintaining quality and condition of surrounding walls, fixtures and fittings.
- Attended service calls quickly to achieve positive security outcomes.
Security alarm engineer
ADT Fire And Security
Hemel Hempstead, Hertfordshire
1999.02 - 2001.04
- Started as an apprentice and became a fully trained alarm engineer.
- Serviced intruder alarms and access-control systems to uphold first-class building security.
- Carried out thorough electrical fault-finding, repairing components swiftly and accurately for safe use.
- Communicated with customers to assess and diagnose issues remotely, instructing repair works.
- Completed alarm installations with care, maintaining quality and condition of surrounding walls, fixtures and fittings.
- Upgraded security systems and software to maintain peak operating condition.
- Fitted CCTV systems and educated customers on use and operation.
- Attended service calls quickly to achieve positive security outcomes.
Education
ROSCO Safe Driving Diploma
Reading Buses
2014.02 - 2017.10
NVQ Level 2 - Road Passenger Transport
Reading Buses
2004.06 - 2005.06
Computer literacy & information technology stage 1
RSA
2000.08 - 2000.09
GCSEs -
Meadway Secondary School
1991.09 - 1996.06
Skills
- CPC qualified
- Safety-conscious
- Impeccable safety history
- Money handling
- Customer service oriented
- Outgoing and enthusiastic
- Self-motivated
- Reporting and documentation
- Clean PSV record
- Confident communicator
Affiliations
- Motorcycles
- Cars
- American Football
- Music
- Travelling
Timeline
Sales Assistant
Sportsbike Shop
2022.12 - Current
Tipper driver
Andrews Tipper Hire
2022.07 - 2022.11
Truck driver
Select Environmental
2022.03 - 2022.07
Waste Collection Driver
Reading Borough Council
2020.04 - 2021.09
Bus driver
Stewarts Coaches
2019.09 - 2020.04
Loader and driver
Dnata
2018.12 - 2019.09
Coach driver
Rail Air
2018.08 - 2018.11
ROSCO Safe Driving Diploma
Reading Buses
2014.02 - 2017.10
NVQ Level 2 - Road Passenger Transport
Reading Buses
2004.06 - 2005.06
Bus driver
Reading Buses
2002.05 - 2018.07
Security alarm engineer
Westronic Alarms
2001.04 - 2002.05
Computer literacy & information technology stage 1
RSA
2000.08 - 2000.09
Security alarm engineer
ADT Fire And Security
1999.02 - 2001.04
GCSEs -
Meadway Secondary School
1991.09 - 1996.06