Simon Chandler

• Disseminated the use of Hexagon J5 Lost Logging in FGMSP and PFSP.
• Streamlined procedures by implementing process improvements spanning from J5 Lost Logging.
• Enhanced team communication for improved operational performance.
• Increased productivity with process optimisation tasks.
• Assured smooth workflow by troubleshooting hardware and software issues.
• Facilitated inter-departmental cooperation with clear communication strategies.
• Provided support to senior management in decision-making processes through accurate data collection and analysis.
• Handled sensitive information, maintaining confidentiality at all times.
• Undertook risk assessments to mitigate potential threats in operations.
• Ensured adherence to health and safety regulations, promoting a safe working environment.
• Collated and distributed required evidence requested by stakeholders.
• Helped with internal communications, recording and writing messages to, and for, stakeholders.
• Maintained high standards of accuracy and quality in data entry and recordkeeping.
• Created and submitted progress reports to upper management.
• Updated office management on team's activities and progress at weekly meetings.

Process role

• · Lead Quality activities on shift to ensure optimised performance of production and built in quality.
• Co-ordinate effective job sign off process and continually feedback quality results.
• Continually monitor print quality through finished product auditing & sampling at sheeting / counting
• Monitor and communicate process performance through SPC and data analysis
• Co-ordinate internal and external non-conformance investigations and problem solving.
• Lead root cause analysis and associated containment, corrective and preventive actions of NC'.
• Conduct planned audits and assessments on operations and key processes

Continuous Improvement Role

• Continually review and update catalogue of defects and provide training to operators
• Identify opportunities & assist teams or individuals to improve process performance
• Evaluate production processes for compliance with requirements and potential improvement.
• Assist wider Quality team in developing audit and compliance reports
• Provide management reports on implementation of actions established through non conformity.
• Continually review and improve work instructions and include relevant risk assessments.
• Web inspection system ongoing assurance: monitor, audit sign off and review

During employment at CCL I developed skills and learnings throughout the lean manufacturing unit, from Skilled Machine Operator, to the role of Process Quality Coordinator, within the quality department.

In 2017 visited CCL Mexico, a site which was well established and recognised within the CCL group as the model manufacturing unit. Objective was to take learnings from their process, and bring them back to the Wigton site to identify and implement improvements where possible.

• Ensured smooth running of machinery by performing regular maintenance.
• Implemented safety measures for reduced workplace accidents.
• Provided training to new recruits, improving team competence.
• Operated heavy machinery to increase production rate.
• Improved efficiency with routine machine checks and adjustments.
• Identified and resolved machine malfunctions for enhanced productivity.
• Managed inventory of machine parts, ensuring timely replacements.
• Prepared detailed shift reports, providing valuable insights into operations.
• Troubleshot mechanical issues, minimising downtime.
• Adhered to health and safety regulations, promoting safe working environments.
• Adjusted machine settings to optimise performance.
• Conducted quality control checks, maintaining high product standards.
• Collaborated with team members to meet production deadlines.
• Enhanced longevity of machines through regular oiling and cleaning.
• Monitored gauges and dials, ensuring optimal operation conditions.
• Loaded raw materials onto machines, facilitating continuous production.
• Managed waste disposal from machines responsibly.
• Kept machinery well-maintained in line with safety regulations.
• Produced QA samples and conducted quality testing.

West Port is a £15 million turnover company employing over 250 employees, operating in 175k sq ft site, manufacturing quality timber windows and doors, primarily for social housing organisations and major building contractors.

• Streamlined order processing operations by implementing efficient workflow strategies.
• Led team in managing complex customer orders, enhancing overall service quality.
• Ensured accurate order fulfilment with thorough checks and verifications.
• Coordinated with sales team for timely dispatch of products, enhancing customer satisfaction.
• Handled daily administrative tasks to ensure smooth operation of the department.
• Used advanced bespoke software efficiently for tracking and managing orders.
• Addressed client queries promptly, strengthening company-client relationships.
• Collaborated with other departments to streamline inter-departmental workflows and enhance operational efficiency.
• Fostered a culture of continuous improvement within the team, leading to higher process efficiency.
• Delivered outstanding customer service to achieve high satisfaction levels.