Summary
Overview
Work history
Education
Skills
Timeline
Generic

simon balshaw

Blyth,Northumberland

Summary

Hardworking Janitor well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently. Plans to deliver on targets with relative ease.

Overview

23
23
years of professional experience

Work history

Janitor

City Electrical Factors
blyth, Northumberland
09.2020 - 01.2021
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Washed kitchen napkins, floor rugs and dusters.
  • Emptied and cleaned trash cans following procedures.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Correctly used colour-coded equipment.
  • Deep cleaned carpets using steam cleaner.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Cleaned and dried windows, mirrors and glass surfaces.

Community support worker

Age UK
Ashington, Northumberland
06.2017 - 05.2020
  • Built positive working relationships with colleagues, families and external organisations and professionals.
  • Delivered highest standards of support to people with learning disabilities, in line with individual support plans, cultural needs and wishes.
  • Encouraged people to make choices and life decisions in line with MentalCapacity Act requirements.
  • Provided health crisis first response to prevent hospital admissions.
  • Complied with all safeguarding, risk management, risk assessment and lone working policies and procedures.
  • Facilitated nutritional assessment through accurate updating of food and fluid intake charts.
  • Optimised outcomes by providing person-centred care tailored to user needs and lifestyle.
  • Promoted inclusion, maintaining positive links with variety of community organisations.
  • Developed warm and positive relationships with users, resulting in excellent satisfaction scores.
  • Kept daily report book up to date and accurate, including records financial transactions.
  • Completed tasks within specified timeframes and confirmed information shared between relevant internal and external parties.
  • Encouraged social participation by accompanying users to social activities and community events.
  • Improved quality of life by supporting various aspects of personal care, including bathing and grooming.
  • Reported concerns, problems and changes to the Community SupportManager immediately.
  • Maintained strict confidentiality at all times, adhering to relevant company policy.
  • Developed positive coping strategies for service users with mental health users to promote independence.
  • Attended regular training and supervision workshops for improved service user support.
  • Built positive, productive client relationships for enhanced social support.

Health care assistant

Barchester Healthcare
Bedlington, Northumberland
08.2007 - 01.2017
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
  • Safely escorted patients during medical appointments and hospital visits.
  • Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
  • Completed care documentation and monitored patient progress to achieve up-to-date records.
  • Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
  • Worked closely with nurses to maintain high levels of communication.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Helped service users improve their independence, building strength and confidence to enhance daily living.
  • Submitted reports to manager regarding status of client.
  • Prepared healthy meals and delivered feeding support.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Monitored client health conditions and reported immediate issues to manager.

record shop owner

simon balshaw
Blyth, Northumberland
01.2006 - 12.2006
  • Forecasted stock needs to reduce excess spending while maintaining effective product mix to meet customer demand.
  • Recruited and trained staff members to successfully manage store operations and generate sales.
  • Established business goals and objectives to provide organisational direction toward growth and prosperity.
  • Swiftly resolved complex customer complaints to guarantee absolute customer satisfaction and generate repeat business.
  • Oversaw budget management to keep to financial targets.
  • Enhanced new product awareness by posting engaging images to company websites and social media accounts.
  • Applied digital marketing tactics to drive business growth and awareness.
  • Researched and identified potential business opportunities in untapped markets to drive revenue.

Packing operative

APS
Blyth, Northumberland
05.2005 - 01.2006
  • Maintained clean, tidy working environments, upholding warehouse hygiene and safety standards.
  • Labelled products, parcels and packages.
  • Stored packages and products in designated sections.
  • Minded packing and labelling machines.
  • Packed standardised boxes containing specific quantities and weights.
  • Used manual handling techniques to lift and move heavy boxes.
  • Arranged packages ready for dispatch.
  • Wore appropriate PPE and safety gear to minimise risk of accidents.
  • Worked accurately and quickly to meet operational targets.
  • Followed work orders, carrying out tasks to exact specifications.
  • Kept up fast pace to complete designated tasks ahead of deadlines.
  • Met aesthetic and functional packing requirements with consistency.
  • Measured finished packages to verify correct dimensions and weight.

Packing operative

jewsons
Blyth, Northumberland
02.2004 - 12.2004
  • Accurately picked items to order, following company procedures to meet customer requirements.
  • Maintained clean, tidy working environments, upholding warehouse hygiene and safety standards.
  • Labelled products, parcels and packages.
  • Stored packages and products in designated sections.
  • Minded packing and labelling machines.
  • Packed standardised boxes containing specific quantities and weights.
  • Used manual handling techniques to lift and move heavy boxes.
  • Arranged packages ready for dispatch.
  • Wore appropriate PPE and safety gear to minimise risk of accidents.

Tyre fitter

Kwik Fit
Blyth, Northumberland
02.2000 - 01.2004
  • Finalised customer payments to support front office staff and minimise wait times.
  • Rotated newly fitted tyres to establish correct wheel alignment.
  • Conducted thorough vehicle tracking and wheel alignment checks for optimised performance and safety.
  • Maintained tidy workstation to support cleanliness and quality standards.
  • Replaced and fitted new tyres, offering customers various budget and quality options to best meet their needs.
  • Provided thorough road testing for vehicles following repair for optimised vehicle and customer safety.
  • Evaluated tread depth and pressure to conduct tyre diagnostics.
  • Measured and adjusted tyres to follow specifications.
  • Serviced and fixed minor faults to manage wear and tear of tyres.
  • Inflated vehicle tyres to meet road safety standards.
  • Greeted and tended to customers to address queries and concerns.
  • Identified punctures to prevent moisture from entering tyres.
  • Removed tyres and components for thorough fault-finding, suggesting best-possible customer resolution.
  • Advised customers about products to address requirements for tyres.
  • Changed vehicle oil and replaced filter.
  • Disassembled and reassembled motor components to facilitate repair work.
  • Measured vehicle compliance against pollution and environmental regulations.
  • Drove vehicles to determine problems and test repairs.
  • Rotated and balanced tires to ensure even wear.
  • Completed computer-assigned vehicle alignments.
  • Resolved reported vehicle issues first time, achieving high customer satisfaction rate.

Tyre fitter

ATS Euromaster
Buxton, Derbyshire
05.1998 - 01.1999
  • Rotated newly fitted tyres to establish correct wheel alignment.
  • Conducted thorough vehicle tracking and wheel alignment checks for optimised performance and safety.
  • Maintained tidy workstation to support cleanliness and quality standards.
  • Replaced and fitted new tyres, offering customers various budget and quality options to best meet their needs.
  • Evaluated tread depth and pressure to conduct tyre diagnostics.
  • Measured and adjusted tyres to follow specifications.
  • Serviced and fixed minor faults to manage wear and tear of tyres.
  • Inflated vehicle tyres to meet road safety standards.
  • Greeted and tended to customers to address queries and concerns.
  • Identified punctures to prevent moisture from entering tyres.
  • Removed tyres and components for thorough fault-finding, suggesting best-possible customer resolution.
  • Advised customers about products to address requirements for tyres.
  • Rotated and balanced tires to ensure even wear.

Education

GCSEs -

Buxton Community School
Buxton

NVQ Level 3 - Motor Mechanics

High Peak Collage
Buxton, Derbyshire

Skills

  • Cleaning chemicals storage
  • Preventative and reactive maintenance
  • On-site waste management
  • COSHH regulations
  • Grounds maintenance
  • Caretaking
  • Kitchen deep cleaning
  • Disinfection techniques
  • Polishing
  • Hoovering
  • Safety procedure compliance
  • Vacuuming
  • Customer service
  • Housekeeping
  • Cleaning equipment knowledge
  • Sweeping

Timeline

Janitor

City Electrical Factors
09.2020 - 01.2021

Community support worker

Age UK
06.2017 - 05.2020

Health care assistant

Barchester Healthcare
08.2007 - 01.2017

record shop owner

simon balshaw
01.2006 - 12.2006

Packing operative

APS
05.2005 - 01.2006

Packing operative

jewsons
02.2004 - 12.2004

Tyre fitter

Kwik Fit
02.2000 - 01.2004

Tyre fitter

ATS Euromaster
05.1998 - 01.1999

GCSEs -

Buxton Community School

NVQ Level 3 - Motor Mechanics

High Peak Collage

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