Simon Ashman
Cheltenham,Gloucestershire
Summary
Accomplished professional with extensive technical expertise and a strong background in customer engagement, technical training, and audit planning and delivery. Proven ability to effectively communicate complex technical information and conduct quality assessments through surveillance monitoring. Demonstrates critical-thinking skills and proficiency in technical writing, aiming to leverage these competencies to drive organisational success.
Overview
32
32
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Renewable Energy MCS Inspector
Ashman Consultancy
Cheltenham, Gloucestershire
2022.01 - Current
- 4 MCS inspections completed per week, on average, each one ranging from self employed businesses to multi-national companies.
- Recorded inspection outcomes by finishing detailed reports / performance records within 1 day of inspection.
- Collaborated with businesses to complete large-scale inspection projects.
- Aided in the resolution of complex technical issues and consumer complaints identified during inspections by defining agreed solutions with all parties.
- Demonstrated integrity whilst handling sensitive information obtained during property visits.
- Communicated well with personnel at multiple levels across various teams.
Business owner
Red Panda Heating
Cheltenham, Gloucestershire
2013.03 - 2022.01
- Full commercial responsibility for business activities, employing small team focussed on: Gas, oil, and renewable heating technologies.
- Provided Technical Training, Business Consultancy and Assessment services to clients ranging from Kiwa Gastec, Worcester Bosch, Ideal Boilers, private training centres and colleges.
- Devised budget plans, ensuring financial stability.
- Business sold for 5 figure sum.
UK Head of Customer Technical Training
Vaillant Group
Derby, Derbyshire
2011.05 - 2013.03
- Reported to Directors, responsible for commercial success.
- Created defined vision, long term strategy, financial budgets.
- Managed 20+ team members across 8 sophisticated training centres throughout UK.
- Opened new Training Centres: Glasgow, Maidstone.
- Increased overall customer experience measured with introduced software solutions.
- Worked with industry qualification providers to develop new courses.
- Assisted Product Development with concept and design of new products.
- Improved team communication, organising regular team meetings and discussions.
Senior Technical Training Manager
Vaillant Group
Derby, Derbyshire
2010.04 - 2011.05
- Managed team of administration staff providing strategy to achieve targets and business objectives. Mentored team members to maintain technical standards.
- Substantially increased team morale over 12-month period measured by employee satisfaction surveys / appraisal process.
- Provided advanced customer training. Assisted with commissioning larger renewable installations on site.
Regional Technical Trainer
Vaillant Group
Derby, Derbyshire
2009.10 - 2010.04
- Fostered inclusive learning environment satisfying diverse learning styles / abilities.
- Provided informative, engaging interactive presentations to groups of 20+, covering all Vaillant Group products.
- Conducted hands-on workshops, resulting in better practical skills among trainees.
- Assessed candidates against criteria set by certification bodies to establish competence
Business owner
Smart Heating Solutions
Evesham, Worcestershire
2005.10 - 2009.10
- Provided: Installation, servicing, repair of central heating systems, gas / oil appliances and renewable technologies, to domestic customers.
- 400 maintenance customers
- Developed winning sales strategies driving revenue.
- Managed daily operations to ensure smooth running of business.
Service Engineer / Technical Trainer
Worcester Bosch
Worcester, Worcestershire
2002.10 - 2005.10
- Provided technical support across entire Worcester Bosch product range.
- Maintained full product portfolio including emerging renewable technologies.
- Delivered comprehensive technical training to 100+ service employees.
Service Engineer
British Gas Services
Tewkesbury, Gloucestershire
1992.07 - 2002.10
- Comprehensive 3 year apprenticeship.
- Provided technical support on all domestic gas appliances, heating systems and plumbing and drainage installations.
- Fast tracked to management development program.
Education
HNC - Environmental & Sustainability Studies
Open University
Milton Keynes 2021.10 - 2022.07
NVQ Level 3 - Mechanical / Electrical Engineering Services, Gas Services Installation and Maintenance
Filton Technical College
Bristol 1992.07 - 1995.06
GCSEs - 9 G.C.S.E grades A-C including Maths and English.
Prince Henry's High School
Evesham, Worcestershire 1989.09 - 1992.07
Skills
- Senior Management
- Team player
- Technical Training
- Adaptable
- Assessing candidates against defined criteria
- Performing MCS and CPS audits
- Relevant laws and legislation
- Conflict / Complaint Resolution
- Service engineer with 30 yrs gas, oil and renewable technology expertise
- Business administration
- Team building
- Profitability analysis
- Attention to detail
Accomplishments
- 30+ years Heating Industry experience working with multiple world leading businesses
- 20 years of technical training / assessing experience with a diverse mix of clients
- Awarded ‘Outstanding contribution' whilst employed at Worcester Bosch.
- Fast tracked to Head of UK Technical Training whilst employed at Vaillant Group
Certification
- Heat Pump Installer ASHP / GSHP Level 3
- Low Temperature Design Level 3
- Solar Domestic Hot Water Heating Level 3
- Water Regulations
- Hot water storage including G3 BPEC
- 18th edition wiring regulations 2382
- Electrical Inspection & Testing 2395
- Solar PV Level 3
- Battery Storage Level 3
- Natural gas ACS - CCN1 / CPA1 / CENWAT / CKR1 / HTR1
- OFTEC 101, 105E, 600a
- Biomass Installer H005
- Gas Safe Registered
- Ongoing: HND Renewable Technology with Open University
References
References available upon request.
Timeline
Renewable Energy MCS Inspector
Ashman Consultancy
2022.01 - Current
HNC - Environmental & Sustainability Studies
Open University
2021.10 - 2022.07
Business owner
Red Panda Heating
2013.03 - 2022.01
UK Head of Customer Technical Training
Vaillant Group
2011.05 - 2013.03
Senior Technical Training Manager
Vaillant Group
2010.04 - 2011.05
Regional Technical Trainer
Vaillant Group
2009.10 - 2010.04
Business owner
Smart Heating Solutions
2005.10 - 2009.10
Service Engineer / Technical Trainer
Worcester Bosch
2002.10 - 2005.10
Service Engineer
British Gas Services
1992.07 - 2002.10
NVQ Level 3 - Mechanical / Electrical Engineering Services, Gas Services Installation and Maintenance
Filton Technical College
1992.07 - 1995.06
GCSEs - 9 G.C.S.E grades A-C including Maths and English.
Prince Henry's High School
1989.09 - 1992.07