Summary
Overview
Work history
Skills
Timeline
GeneralManager
Simon Allen

Simon Allen

ISLE OF MULL,Argyll and Bute

Summary

Flexible individual with high level of professionalism, patience and productivity. Possess goal of acquiring leadership skills and maintaining customer loyalty. Self-driven and motivated to go extra mile to serve and assist team.

Skilled in planning and operations management. Background running successful business operations with knowledge of budgeting, staffing and marketing. Accomplished in driving customer and revenue growth with proactive strategies and daily management.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

35
35
years of professional experience

Work history

Tearoom Assisant Manager

Duart Castle Partnership
03.2022 - Current
  • Recorded ingredients and quantity of catering supplies to maintain accurate inventory.
  • Handled day-to-day scheduling, ordering food and planning events to support catering logistics.
  • Wrote code of conduct, policies and procedures.

Assistant Team Manager

Waitrose
01.1989 - 02.2022
  • Performed various store operations including opening and closing procedures, product display management and budget control.
  • Kept staff records regarding holidays, absences and discipline.
  • Conducted staff appraisals and promoted ongoing professional development.
  • Employed exceptional visual merchandising skills to create eye-catching.
  • Recruited and trained staff members, leading by example to consistently elevate store standards.
  • Inspired team to represent brand with enthusiasm by maintaining high standards.
  • Enforced service standards to maintain establishment reputation for excellence.

Pub Manager

Self
Marlborough, Wiltshire
04.2011 - 10.2013
  • Kept constant awareness of any changes in food handling standards and other relevant legislation.
  • Checked invoices against delivery notes and resolved any discrepancies with supplier before releasing for payment.
  • Created welcoming environment and correct ambiance to generate customer loyalty and maintain highest professional standards.

Skills

  • Customer service
  • Retail operations
  • Delivery management
  • Stock management
  • Delegation
  • Coaching and mentoring
  • Staff training/development

Timeline

Tearoom Assisant Manager

Duart Castle Partnership
03.2022 - Current

Pub Manager

Self
04.2011 - 10.2013

Assistant Team Manager

Waitrose
01.1989 - 02.2022
Simon Allen