Results-oriented Human Resources Coordinator possessing 1 year and 7 months of dedicated experience in human resources management. Highly effective communicator, excelling at building relationships across organisational levels. My enthusiasm for learning, adaptability to challenging and fast-paced environments, and collaborative teamwork make me a valuable asset. I am a quick learner and committed to contributing positively to the team and organization's success.
Hi, I’m
Similoluwa Odugbesan
Human Resource
Summary
Overview
3
years of professional experience
6
years of post-secondary education
2
Certifications
Work History
Argos (in Sainsbury)
Customer Advisor
11.2023 - 12.2023
Job overview
- Provided exceptional customer service at tills, collection counters, and on the shop floor
- Efficiently processed returns, refunds, and replacements, ensuring seamless resolution of customer concerns
- Played a key role in sales by successfully offering insurance packages, enhancing customer satisfaction, and contributing to revenue growth
- Created positive shopping experiences through friendly and knowledgeable customer interactions
- Collaborated with team members, offering stock room support for smooth operations and overall efficiency
- Demonstrated adaptability and teamwork, contributing to a cohesive and dynamic work environment
- Supported the company's commitment to being a fully inclusive retailer, fostering a positive environment for customers and colleagues.
Wema Bank Plc
Human Resource Advisor
11.2020 - 05.2022
Job overview
- Supported recruitment efforts, conducted interviews, and facilitated the onboarding of new employees
- Liaise with HRBPs to understand the scope of job openings and modes of replacement, expansion or conversations
- Carried out general HR functions such as HR Policies and employment laws to facilitate the lifecycle of an employee
- Ensuring new employees have a seamless and stress-free resumption process
- Enhanced documentation and onboarding process for 67 graduate trainees, resulting in a 50% improvement
- Short-listed candidates through a talent pool using key parameters, scheduled interviews, prepared interview reports and candidates’ assessment summary
- Collaborating with hiring managers to prepare interview questions and rating sheets before the interview commences and assisted in salary negotiations and counteroffers
- Assisted the payroll team in updating the Human Resources Information System (HRIS) to guarantee a smooth payroll period.
Education
The University of HertfordshireHatfield, United Kingdom
Master of Arts from Human Resources Management
05.2022 - 11.2023
University Overview
Degree Awarded with Distinction
The University of Hertfordshire
Bachelor of Science from Business Administration
05.2016 - 08.2020
University Overview
Degree Awarded with Second Class Honors (Upper Division) 4.12 GPA
Skills
Communication and analytical skillsTime management and planningIT proficiencyPresentation and personnel managementStrategic thinking
Employee Relations
Organizational Development
Recruitment Strategies
Certification
CIPD Level 7 Associate Certification
References
References
References would be available based on request.Timeline
Managing Stakeholders, National Association of State Boards of Accountancy (NASBA)
06-2024
CIPD Level 7 Associate Certification
01-2024
Customer Advisor
Argos (in Sainsbury)
11.2023 - 12.2023
The University of Hertfordshire
Master of Arts from Human Resources Management
05.2022 - 11.2023
Human Resource Advisor
Wema Bank Plc
11.2020 - 05.2022
The University of Hertfordshire
Bachelor of Science from Business Administration
05.2016 - 08.2020