Results-oriented Human Resources Coordinator possessing 1 year and 7 months of dedicated experience in human resources management. Highly effective communicator, excelling at building relationships across organisational levels. My enthusiasm for learning, adaptability to challenging and fast-paced environments, and collaborative teamwork make me a valuable asset. I am a quick learner and committed to contributing positively to the team and organization's success.
Hi, I’m
Similoluwa Odugbesan
Human Resource
Summary
Overview
3
years of professional experience
6
years of post-secondary education
2
Certifications
Work History
Argos (in Sainsbury)
Customer Advisor
11.2023 - 12.2023
Job overview
- Provided exceptional customer service at tills, collection counters, and on the shop floor
- Efficiently processed returns, refunds, and replacements, ensuring seamless resolution of customer concerns
- Played a key role in sales by successfully offering insurance packages, enhancing customer satisfaction, and contributing to revenue growth
- Created positive shopping experiences through friendly and knowledgeable customer interactions
- Collaborated with team members, offering stock room support for smooth operations and overall efficiency
- Demonstrated adaptability and teamwork, contributing to a cohesive and dynamic work environment
- Supported the company's commitment to being a fully inclusive retailer, fostering a positive environment for customers and colleagues.
Wema Bank Plc
Human Resource Advisor
11.2020 - 05.2022
Job overview
- Supported recruitment efforts, conducted interviews, and facilitated the onboarding of new employees
- Liaise with HRBPs to understand the scope of job openings and modes of replacement, expansion or conversations
- Carried out general HR functions such as HR Policies and employment laws to facilitate the lifecycle of an employee
- Ensuring new employees have a seamless and stress-free resumption process
- Enhanced documentation and onboarding process for 67 graduate trainees, resulting in a 50% improvement
- Short-listed candidates through a talent pool using key parameters, scheduled interviews, prepared interview reports and candidates’ assessment summary
- Collaborating with hiring managers to prepare interview questions and rating sheets before the interview commences and assisted in salary negotiations and counteroffers
- Assisted the payroll team in updating the Human Resources Information System (HRIS) to guarantee a smooth payroll period.
Education
The University of HertfordshireHatfield, United Kingdom
Master of Arts from Human Resources Management
05.2022 - 11.2023
University Overview
Degree Awarded with Distinction
The University of Hertfordshire
Bachelor of Science from Business Administration
05.2016 - 08.2020
University Overview
Degree Awarded with Second Class Honors (Upper Division) 4.12 GPA
Skills
Communication and analytical skillsundefined
Certification
CIPD Level 7 Associate Certification
References
References
References would be available based on request.Timeline
Managing Stakeholders, National Association of State Boards of Accountancy (NASBA)
06-2024
CIPD Level 7 Associate Certification
01-2024
Customer Advisor
Argos (in Sainsbury)
11.2023 - 12.2023
The University of Hertfordshire
Master of Arts from Human Resources Management
05.2022 - 11.2023
Human Resource Advisor
Wema Bank Plc
11.2020 - 05.2022
The University of Hertfordshire
Bachelor of Science from Business Administration
05.2016 - 08.2020
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