Summary
Overview
Work history
Education
Certification
Custom
Personal Information
Timeline
Generic

Simerpal Kaur Sidhu

Manchester,UK

Summary

I am a caring, experienced, and proactive professional with a strong background as a Care Executive, where I successfully supported clients, coordinated services, and communicated effectively. I am now keen to apply this experience, along with my office administration skills, in a Carer Assistant role. I excel at building trust, managing busy schedules, and ensuring that services run smoothly and efficiently. My goal is to provide compassionate, high-quality care that enhances people’s lives and supports their independence.

Overview

7
7
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Care Executive

Madan Hospital
Tapa, India
01.2019 - 06.2022
  • Helped clients directly, acting as their main contact to manage their needs and arrange services for best care.
  • Made sure everyone talked well, including clients, families, and service providers, so care plans were clear and worked smoothly.
  • Kept detailed and private patient records, making sure they were accurate, confidential, and easy for staff to access when needed.
  • Managed tricky schedules and transport for client appointments and resources, which made services run better and kept clients happy.
  • Quickly solved client complaints and concerns, putting fast and good solutions in place that clearly made care and support better.
  • Helped new clients get started, guiding them through processes for smooth and supportive start to their care.
  • Collaborated closely with multidisciplinary team to ensure holistic and well-rounded client care plans.

Office Administrator

ABS Window & Plastic Ltd
London, UK
11.2023 - 08.2025
  • Successfully managed all administrative functions, including precise document handling, digital and physical filing, and meticulous record keeping in fast-paced environment.
  • Served as primary point of contact for clients, providing exceptional support, resolving inquiries, and ensuring professional communication that enhanced client satisfaction.
  • Streamlined order processing and fulfillment, maintaining accurate documentation to significantly improve operational efficiency.
  • Expertly coordinated complex schedules and appointments for staff, ensuring timely execution of daily operations and critical meetings.
  • Proactively managed all incoming and outgoing correspondence (emails, calls, mail), accurately directing inquiries and maintaining robust communication channels.
  • Efficiently oversaw office supplies inventory and cultivated strong vendor relationships to guarantee continuous availability of essential resources, minimizing disruptions.

Education

MSc - Business Management

University of East Anglia
Norwich
09.2022 - 09.2023

Master of Computer Application (MCA) -

Pun Uni Campus
Punjab
05.2012 - 05.2015

Bachelor of Computer Applications (BCA) - Computer Science

Pun Uni Caampus
05.2009 - 05.2012

Certification

  • Care Assistant - Level 3 Certificate
  • UK Driving License

Custom

  • Microsoft Office Suite (Word, Excel, Outlook)
  • Google Workspace (Docs, Sheets, Calendar, Gmail)
  • Communication Platforms (e.g., Slack, Teams)

Personal Information

Title: Care Executive

Timeline

Office Administrator

ABS Window & Plastic Ltd
11.2023 - 08.2025

MSc - Business Management

University of East Anglia
09.2022 - 09.2023

Care Executive

Madan Hospital
01.2019 - 06.2022

Master of Computer Application (MCA) -

Pun Uni Campus
05.2012 - 05.2015

Bachelor of Computer Applications (BCA) - Computer Science

Pun Uni Caampus
05.2009 - 05.2012

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Simerpal Kaur Sidhu