Hardworking individual committed to patient care and natural talent for communication. Eager to learn and grow while positively impacting patient outcomes and satisfaction. Demonstrates natural gift for prioritising needs and optimising schedules.
Overview
4
4
years of professional experience
Work history
Senior Care Assistant
Greenstar Healthcare
Leeds, Leeds
10.2023 - Current
Prior to each service commencing, carrying out with customers, and/or their chosen representatives, an assessment of what the customer needs and what they would like to achieve from their care and support, together with a risk assessment.
Create and agree a written, individually tailored plan of care and support that respects the customer’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks. Keep care and support plans up to date.
Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns.
Keep all information about customers and their families secure and confidential.
Monitor MAR charts.
Provide advice, training, supervision, and other support to Care Workers and support supervisors as required.
Take part in the out-of-hours emergency on-call rota as and when required. Effectively deal with emergency on-call issues, for example, covering calls either directly or indirectly when Care Workers are sick or absent. Record emergency calls, and pass the information to appropriate parties.
Arrange and manage staff changeovers and briefings for live-in care assignments in the absence of the care manager.
Monitor the performance of care workers, and carry out quality reviews at the customer’s home to make sure the service is being delivered in line with company procedures.
Monitor the care notes weekly with the Care Co-ordinator.
Healthcare Assistant
Greenstar Healthcare
Leeds, Leeds
11.2022 - 09.2023
Conducted frequent health checks to measure the effectiveness of treatment or recovery plans.
Helped patients with bathing, meal assistance, and toileting.
Mobility support.
Kept public areas clean and hygienic by performing routine sanitisation tasks.
Monitored patient health, behavioural, and physical changes. Promptly reporting concerns to the senior care
Nursing assistant
Mutare 24hr Clinic
Mutare, Manicaland
01.2021 - 09.2022
Maintained patient privacy, demonstrating sensitivity and confidentiality when dealing with service users' personal affairs.
Generated well-written, comprehensive handover reports to support inter-shift communication.
Administered CPR following Basic Life Support for Health Care Provider during emergency cases to help patients encountering cardiac arrest.
Bathed, changed and fed patients to ease discomfort and support basic caring needs.
Team Supervisor, Order Puller, Forklift Operator at Greenstar Auto Recyclers.Team Supervisor, Order Puller, Forklift Operator at Greenstar Auto Recyclers.