SIMARJEET KAUR
Berkshire
Summary
Responsible individual with proven housekeeping experience across several hotels and resorts. Seeks to bring reliable and well-developed Room Attendant skills to established organisation. Dedicated and compassionate, brings exceptional communication and problem-solving skills to support individual learning needs. Skilled in fostering positive relationships and creating engaging learning environments. Committed to making meaningful impact in any role. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
4
4
years of professional experience
Work History
Packer
Banham Poultry
01.2025 - 02.2025
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Mail Sorter
Royal Mail
09.2024 - 12.2024
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.
Room attendant
Crown plaza
12.2023 - 09.2024
- Followed health and safety standards governing correct use of chemicals
- Trained new room attendants on company policies and cleaning procedures
- Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality
- Inspected rooms to assess cleaning and repair needs between guest stays
- Reported maintenance issues
- Secured guest rooms after performing housekeeping services
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction
- Completed smooth housekeeping with exceptional planning and quality assurance
- Resolved guest queries in line with service standards and protocols
- Identified cleaning efficiencies to reduce average room preparation
Restaurant Server
Fish&chips
04.2023 - 09.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Receptionist
Arora hospital
09.2020 - 07.2022
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance
- Answered and helped resolve enquiries from clients, vendors and general public
- Kept reception area clean and neat to give visitors positive impression of the company
- Solved administrative and customer service issues with knowledgeable assistance and friendly support
- Delivered front of house duties with warm and professional
- Managed high volume of incoming calls from multi-line telephone system
Education
Master of Arts - Management
Coventry university
London, London09.2022
Diploma of Higher Education - Medical
Sanjeevani institute of paramedical sciences
Chandigarh05.2020
Skills
- Customer Service
- Housekeeping
- Issue resolution
- Project Management
- Quality Assurance
- Just In Time stock control
- Communication
- Complaint management
- Product knowledge
- Cash management
- Returns
- Outstanding customer service
- Money handling
- Product promotions
- Stock room management
- Online sales
- Returns processing
- Attention to Detail
- Strategic planning
- Conflict Resolution
- Health and safety procedures
- Trustworthy
- Customer and client relations
- Telephone skills
- Personable and outgoing
Timeline
Packer
Banham Poultry
01.2025 - 02.2025
Mail Sorter
Royal Mail
09.2024 - 12.2024
Room attendant
Crown plaza
12.2023 - 09.2024
Restaurant Server
Fish&chips
04.2023 - 09.2023
Receptionist
Arora hospital
09.2020 - 07.2022
Master of Arts - Management
Coventry university
Diploma of Higher Education - Medical
Sanjeevani institute of paramedical sciences
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