Silvana Zeolla
Little Hadham
Summary
Highly organised and proactive Office Administration Manager with over 25 years of experience mastering all aspects of office administration. Extensive expertise in office management, accounts, and PA/Executive Assistant roles, coupled with a proven track record of ensuring efficient operations in dynamic environments.
Overview
34
34
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Office Administration Manager
Symmetron Limited
06.2014 - Current
- Oversee daily office operations and supervise administrative staff
- Manage office records, documentation, and policies
- Handle accounts, budgets, and monitor office expenses
- Coordinate with suppliers and vendors for office needs
- Ensure office maintenance, safety, and security
- Act as a liaison between staff, management, and external stakeholders
- Assist with onboarding and training new employees
- Organise meetings, events, and travel arrangements.
Office Manager
Euro RSCG
04.2005 - 06.2014
- Managed office operations, HR functions, and IT support
- Designed and implemented company policies and procedures
- Oversaw financial management, including invoicing, payments, and payroll
- Organised team-building events and corporate activities to enhance morale
- Supported senior leadership with diary management, travel arrangements, and correspondence.
Office/Accounts Manager & Senior PA
Reporo Limited
11.1999 - 04.2005
- Managed office operations, HR functions, and IT support
- Designed and implemented company policies and procedures
- Oversaw financial management, including invoicing, payments, and payroll
- Organised team-building events and corporate activities to enhance morale
- Supported senior leadership with diary management, travel arrangements, and correspondence.
Project Manager & Online Manager
Happy Computers Ltd
02.1998 - 10.1999
- Coordinated training courses and corporate events, ensuring adherence to budgets
- Produced and distributed weekly newsletters and managed customer databases
- Assisted in organising annual conferences, including venue selection and marketing.
Office Administrator
Spectrum Strategy Consultants
10.1996 - 02.1998
- Coordinated administrative tasks, including travel arrangements and event planning
- Organised large-scale themed events within strict budgets
- Contributed to marketing materials through photography and creative input.
PR Photographer
Impressions Print and Reprographics
09.1990 - 10.1996
- Provided photography services for internal and external PR purposes
- Worked directly with clients to meet specific requirements, including press and studio photography.
Education
City & Guilds 747 Photography & Media Studies passed with distinction -
Hertford Regional College
Hertfordshire 09.1990 - 06.1993
9 GCSEs including Maths and English -
Enfield County School
Enfield1990
Skills
- Office and Accounts Management: Extensive experience in overseeing day-to-day office operations and financial processes
- Travel Management: Proven ability to plan and manage complex domestic and international travel itineraries, including multi-destination trips and logistical coordination
- Calendar Management: Skilled in coordinating schedules and prioritising high-level agendas effectively
- Human Resources Functions: Expertise in handling staff benefits, recruitment, and induction processes
- Event Planning: Skilled in organising corporate events, team-building activities, and internal functions
- Financial Operations: QuickBooks, Ariba, Sage Line 50, and other financial tools for budgeting, payroll, and reporting
- IT Support and Data Management: Capable of troubleshooting IT issues and managing data systems efficiently
- Interpersonal and Administrative Skills: Strong communication, organisational, and team collaboration abilities
Certification
Book keeping and Accounts
Secretarial Studies
First Aid within Workplace
Sage Course - Level 1 and 2
Sage Course - Reporting
References
References available upon request.
Interests
Passionate about film, theatre, singing and dancing. A love for exploring culinary arts and traveling to new destinations. Enjoy long country walks and embracing nature.
Timeline
Office Administration Manager
Symmetron Limited
06.2014 - Current
Office Manager
Euro RSCG
04.2005 - 06.2014
Office/Accounts Manager & Senior PA
Reporo Limited
11.1999 - 04.2005
Project Manager & Online Manager
Happy Computers Ltd
02.1998 - 10.1999
Office Administrator
Spectrum Strategy Consultants
10.1996 - 02.1998
City & Guilds 747 Photography & Media Studies passed with distinction -
Hertford Regional College
09.1990 - 06.1993
PR Photographer
Impressions Print and Reprographics
09.1990 - 10.1996
9 GCSEs including Maths and English -
Enfield County School
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