Sifiso Thabiso Kubheka
Johannesburg ,Gauteng
Summary
Talented administrator skilled with schedules, business correspondence and reporting. Offers advanced abilities with administrative and financial software paired with strengths in time management and multitasking. Works well with tight deadlines and precise requirements.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work History
School Administrator
Freedom Park Secondary School (volunteer)
Johannesburg , South Africa
08.2025 - I currently work here
- Oversaw daily administrative operations, streamlining processes and optimising workflow for staff productivity.
- Managed school administrative tasks, including student enrolments, attendance records, and staff schedules, to maintain efficient operations.
- Photocopied and printed documents on behalf of clerical support teams.
- Facilitated smooth day-to-day running of the school office, handling inquiries and providing exceptional customer service.
- Operating SA SAMS/ CITRIX, Developed and maintained robust filing systems for student records, ensuring confidentiality and easy access to information.
- Organised school events, such as parent-teacher conferences and annual sports days, to foster community engagement.
- Took messages from clients and relayed them to relevant staff promptly.
- Sat in on meetings, hearings and conferences to document activities.
Mobile clerk
Hollywoodbets
Johannesburg , South Africa
10.2017 - 08.2021
- Collaborated with team members to optimise workflow during peak hours, enhancing service speed and customer satisfaction.
- Assisted customers with inquiries regarding betting options and provided information on promotions to enhance customer experience.
- Responded to customer enquiries via telephone and email, providing timely and accurate information to enhance customer service.
- Scanned new documentation into system and classified data using standard codes.
- Sorted physical and digital information and sent to correct locations or personnel.
Education
Grade12 - Matric
Willow Crescent Secondary School
Johannesburg, South Africa 01.2009 - 11.2014
N6 Level - Public Management
Jeppe College
Johannesburg, South Africa 02.2022 - 06.2025
Skills
- Enhanced team dynamics and productivity
- Customer relationship management
- Record keeping
- Staff scheduling
- Workflow optimization
- Data analysis
- Microsoft Office
- Time management
- Database management
- Conflict resolution
- Policy implementation
- Team collaboration
- Parent engagement strategies
- Telecommunication etiquette
- Document management
- Prioritisation and time management
- Email handling
- Report analysis
- Educational leadership
- Excel spreadsheets
- Microsoft Powerpoint
- Digital filing systems
- Organisational awareness
- Administrative management
- Database administration
- Identification verification
- Product recommendations
- Purchase requisitions
- Professional appearance
- Store appearance upkeep
- Committee secretariat support
- Telephone etiquette
- Enhanced team dynamics and productivity
- Meeting coordination
- Lettings coordination
- Technical writing
- Customer greeting
- Information gathering
- Order processing
- Physical strength
- Record-keeping
- Money management
- Order taking
- Excellent verbal communication
- Customer order recording
- Information analysis
- Client relations
- Cash counting machine operations
- Import and export delivery
- Scheduling appointments
- Warehouse Management Systems
- Travel bookings
- Home delivery scheduling
- Inventory photos and registers
- Outgoing and enthusiastic
- Issue resolution
- Performance monitoring
- Product bagging
- Order packing
- Document review
- Staff mentoring
- Store merchandise handling
Languages
English
Proficient
C2
isiZulu
Proficient
C2
Afrikaans
Elementary
A2
Sotho
Upper intermediate
B2
Interests
- Exercising
- Football
- Traveling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
School Administrator
Freedom Park Secondary School (volunteer)
08.2025 - I currently work here
N6 Level - Public Management
Jeppe College
02.2022 - 06.2025
Mobile clerk
Hollywoodbets
10.2017 - 08.2021
Grade12 - Matric
Willow Crescent Secondary School
01.2009 - 11.2014