Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Park

Fultonville

Summary

Enthusiastic and reliable associate with a strong commitment to delivering exceptional customer service. Known for friendly demeanor and ability to handle customer inquiries and transactions with precision. Highly organized and detail-oriented, ensuring accurate and efficient task completion. Primary goal is to enhance sales by creating the ultimate customer experience. Several years of experience in diverse retail environments with a consistent track record of job success.

Overview

11
11
years of professional experience

Work History

International Art Dealer

Park West Gallery
09.2022 - Current
  • I have worked on Royal Caribbean Quantum of the Seas as an Art Preparator, and Art Associate from February 2023 to May 2023.
  • I have worked on Royal Caribbean Symphony of the Seas as an Art Associate from May 2023 to August 2023.
  • I have worked on Norwegian Pride of America as an Art Preparator, an Art Associate, a Gallery Director, and an Art Auctioneer from October 2023 to June 2024 and July 2024 to February 2025.
  • I have worked on Norwegian Bliss as a Gallery Director from March 2025 to May 2025.
  • I have worked on Norwegian Breakaway as a Gallery Director from May 2025 to currently.
  • As an Art Preparator I was responsible for the safe handling, packing, transportation, and storage of the artworks onboard. I would be responsible for the inventory of all onboard artworks, along with the artwork being brought onboard and offloaded back to our distribution. I would also be responsible for the setting up of events such as auctions, seminars, and exhibitions in the gallery.
  • As an Art Associate I support the daily operations of the gallery by assisting with exhibition planning, sales, client relations, and administrative tasks. This role required a balance of art knowledge, customer service, and organizational skills to ensure smooth visitor experiences and successful gallery sales.
  • As a Gallery Director I oversee all aspects of gallery operations, including sales, staff management, marketing, and strategic development. This leadership role is responsible for shaping the gallery’s vision, maintaining its professional and financial success, and ensuring its reputation within the art world and broader community.
  • As an Art Auctioneer I was responsible for conducting art auctions, engaging bidders, and facilitating the sale of artworks while providing expert insight into the art being presented at the auction.

HR Admin

Dollar General Distribution
12.2019 - 01.2023
  • Created and maintained an employee handbook and other Hr documents, ensuring compliance with company policies and legal requirements
  • Developed and maintained HR databases and records, ensuring data accuracy and privacy standards were met
  • Screened40-60 applicant resumes per day and coordinated both phone and in-person interviews
  • Set up orientation for20 to30 new hires each week and initial training
  • Processed documentation for employee auctions such as new hires, grievance resolutions and termination
  • Brainstormed and implemented creative event concepts and themes of events
  • Supported planning, communications and scheduling of all types of events
  • Proved successful working within tight deadlines and fast-paved atmosphere
  • Maintained employee information by calculation, collecting and entering data
  • Processed payroll of a regular basis for more than500 employees

Guest Service Associate

Target
10.2017 - 12.2019
  • Provided excellent customer service by anticipating and responding to guest needs
  • Oversaw fast-paces front desk operations and guest needs
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer
  • Counted, balances and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures

Pharmacy Technician

Rite Aid
10.2014 - 09.2016
  • Verified accuracy of patient records, entered data into pharmacy system, and updated patients profiles
  • Developed and implemented a system to track and audit medication inventory, improving efficiency and accuracy
  • Organized and labeled prescription medications in an efficient and accurate manner
  • Processed insurance claims and payments

Education

Some College -

Rochester Institute of Technology
05.2015

High School Deploma - undefined

Fonda-Fultonville Central High School
06.2013

Skills

  • Analytical problem-solving
  • Accountability in tasks
  • Strong attention to detail
  • Innovative thinking
  • Effective organization
  • Collaborative teamwork
  • Professional communication
  • Adaptability to change
  • Skilled in Microsoft tools
  • Effective conflict resolution skills
  • Dependability

Timeline

International Art Dealer

Park West Gallery
09.2022 - Current

HR Admin

Dollar General Distribution
12.2019 - 01.2023

Guest Service Associate

Target
10.2017 - 12.2019

Pharmacy Technician

Rite Aid
10.2014 - 09.2016

High School Deploma - undefined

Fonda-Fultonville Central High School

Some College -

Rochester Institute of Technology

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Sierra Park