Sienna Wood
Matlock,United Kingdom
Summary
Proactive and dedicated student with strong analytical, communication, and relationship-building skills. Experience includes a rotational internship at SMH Group, supporting compliance reporting and lending across three finance departments, while engaging with high-profile clients. Customer-facing roles enhanced ability to communicate effectively, collaborate, and connect with diverse groups. Initiative taken to identify improvements and implement practical solutions, ready to contribute to a dynamic finance team.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work history
Crew Member
McDonald's
Derbyshire, United Kingdom
2022.04 - Current
- Deliver fast, accurate service while maintaining clear communication and strong teamwork with colleagues.
- Support a wide variety of customers, providing helpful answers, resolving issues calmly, and ensuring a positive experience.
- Manage competing tasks efficiently during high‑pressure periods, strengthening organisation and time‑management.
- Respond quickly to customer and operational challenges, developing confident, practical problem‑solving skills.
Finance Internship
SMH Group
Sheffield, United Kingdom
2025.06 - 2025.09
- Completed a rotational internship across Commercial Finance, Accounting, and Financial Services, gaining exposure to high‑profile clients and strategic financial operations.
- Commercial Finance: Supported Business Development Managers through client meetings, compliance tasks, and maintaining lending trackers, developing insight into business lending and growth support.
- Accounting: Assisted with VAT and personal tax returns, billing, and data entry for large companies, strengthening accuracy, organisation, and attention to detail.
- Financial Services - Maintained client records on CRM systems and supported compliance processes. Exposed to financial plans which initiated my interest to help clients achieve long-term financial goals.
- Built strong analytical, organisational, and communication skills with practical experience across lending, accounting, and financial products.
Community Volunteering
Fallowfield Community Pantry
Manchester, United Kingdom
2024.10 - 2024.12
- Assisted with deliveries, stock replenishment, and general shop duties.
- Demonstrated strong initiative by taking proactive action and making quick, independent decisions.
- Committed consistently as a volunteer, showing reliability, dedication, and willingness to contribute.
Waitress
Matlock Garden Centre Restaurant
Derbyshire, United Kingdom
2021.07 - 2022.02
- Greeted and seated guests, took orders accurately, delivered friendly service, and processed payments.
- Strengthened communication skills through constant customer interaction and staying composed in fast‑paced, high‑pressure situations.
- Worked efficiently in a busy kitchen environment, using strong time‑management and teamwork to ensure smooth service.
Education
BSc (Hons) - Banking and Finance
Manchester Metropolitan University
Manchester, United Kingdom 2023.09 - 2026.07
A-Levels -
St Mary's Catholic High School
Chesterfield, Derbyshire 2021.09 - 2023.06
GCSEs -
St Mary's Catholic High School
Chesterfield, Derbyshire 2016.09 - 2021.06
Skills
- Analytical
- Attention to detail
- Communication
- Organisation and Time Management
- Client Service and Relationship Building
- Problem-Solving
- Team Work and Collaboration
- CRM and Administrative Competence
Skills
- Computer: Excel and Microsoft Office CRM Systems
- Fitness (Gym and running club)
- Music (Achieved Grade 1 in Piano and Grade 3 in Violin)
- Can be made available upon request
Hobbies
References
Timeline
Finance Internship
SMH Group
2025.06 - 2025.09
Community Volunteering
Fallowfield Community Pantry
2024.10 - 2024.12
BSc (Hons) - Banking and Finance
Manchester Metropolitan University
2023.09 - 2026.07
Crew Member
McDonald's
2022.04 - Current
A-Levels -
St Mary's Catholic High School
2021.09 - 2023.06
Waitress
Matlock Garden Centre Restaurant
2021.07 - 2022.02
GCSEs -
St Mary's Catholic High School
2016.09 - 2021.06