Sienna Lukey

• Supported public engagement activity within the Research, Innovation and Enterprise team, connecting researchers with diverse audiences through events, exhibitions and digital content.

• Co-organising the Science Bazaar - a 10,000+ attendee event showcasing university research and innovation to children, families and the wider community.
• Independently planned and delivered the Science Bazaar Celebration Ceremony for over 80 attendees.
• Collaborated with researchers to develop exhibitions for the University of Oxford Festival of Social Science.

•Creating marketing materials, digital content and videos using Adobe to support research communications and audience engagement.
• Leading the recruitment process for my successor, including reviewing applications, conducting interviews and selecting the successful placement student.

• Sponsorship Activation for Corona Cero at Paris 2024 Olympic and Paralympic Games, as well as Milan 2026 Olympic Games.

• Helping with the Golden Moment bottle engravings where I would speak to athletes about what they would like personalised onto bottles and ensure it was a special moment for them to remember.

• Coordinating with talented artists like DJs, musicians, sound bath practitioners and meditation instructors.

• Developed confidence working independently in high-profile, international environments while maintaining excellent customer service.

• Organised and delivered team briefing for Oxford Brookes student event staff, covering event logistics, travel arrangements and dietary requirements.
• Led event team on the day, delegating responsibilities including microphone running, timekeeping and attendee support.
• Supported smooth running of event by communicating clearly with team members and responding quickly to any challenges.

• Welcomed over 1,500 delegates and supported the smooth arrival experience at a high-profile international event.
• Managed registration, accreditation issues and delegate queries, including supporting the Trevor Noah event.
• Acted as a point of contact for attendees throughout the event, ensuring they received helpful and professional support.
• Provided personal assistant support to Dr Sakena Yacoobi including assisting with accessibility needs and responding to individual requirements.
• I also helped with the set down of materials post event (including making stock inventories).

• Supported behind-the-scenes production during editorial billboard shoot, including styling collections, managing models and coordinating set activities.
• Worked alongside photography and videography teams to support smooth running of production.
• Assisted with casting and runway show operations, including model check-in, audience seating coordination and VIP guest welcome.

• Supported delivery of University of Oxford's historic Encaenia ceremony.
• Welcomed guests, checked attendees into ceremony and helped ensure efficient guest flow.
• Assisted front-of-house operations during a prestigious formal event with traditional protocols.

• Shadowing of the events managers at Le Manoir aux Quat'Saisons, A Belmond Hotel.
• Shown what kinds of enquiries they receive and how to turn them into a reality, as well as being run through all the online systems used to carry out this role.
• Additionally, helped to create an events timeline, a financial report and stationery for two events.
• To round of the experience, I accompanied the team for two events- a Pullman and a Gin tasting day (both of which are followed by the Raymond Blanc 2 Michelin star dining experience that Le Manoir is primarily known for).

• Welcoming delegates to pick up their accreditation.
• Directing speakers and guests to correct locations.
• Acting as room host, introducing speakers for several talks held by business professionals.

• Greeting people with what Metro call ‘zest' to create FANS not just customers.
• On the daily, I worked to ensure customers had an enjoyable experience by engaging in varied conversations, tailored to information they shared.
• Formation of client bonds, which makes sure customers felt they can obtain their desired services.
• As information I dealt with was very confidential, it was important that customers could trust me, of which empathy was greatly applied.
• When working under time pressure to complete account openings, my attention to detail came into place so that formally, nothing was missed, whilst customers confidence in my professional abilities remained. This often required multitasking as I continued to peruse in engaging conversation.
• I have the ability to set up personal accounts (including Cash, Current, Savers) as well as opening up Safety Deposit Boxes and dealing with customer queries (e.g., online banking/card blocks).