sienna govell

Provided excellent customer service up to 100+ customers daily in a high volume retail setting

Consistently meeting and exceeding customer expectations and always available to assist with customer inquiries

Assisted shoppers with product selection and advice

Provided strong verbal communication and active listening skills to ensure customer needs are understood and resolved efficiently

Confident in operating POS systems and handling transactions accurately and efficiently

Knowledgeable in all products and items available in-store and online

Assisted customers to order items online that were no longer available in store

Worked well in a team environment and prioritized responsibilities during busy periods

Handled customer complaints and returns in a professional manner

Handled incoming calls professionally whilst providing helpful assistance to callers.

Dealing with customer enquiries.

Responsible for placing stock orders when required.

Listed products on Ebay and handled any customer issues.

Ensured all outstanding invoices were paid on time.

Dealt with suppliers on a regular basis.