Sienna Coulthard
Newmarket,England
Summary
Reliable food and beverage team member with hands-on experience in fast-paced hospitality, customer service, and safe food handling. Known for managing high-volume service, processing orders and cash accurately, and supporting smooth shifts through clear communication and strong time management.
Overview
5
5
years of professional experience
Work History
Food and Beverage Assistant
Blackboard Catering
Newmarket, England
01.2024 - Current
- Delivered friendly, efficient service to manage high volume of food and drink orders during peak times, enhancing customer satisfaction.
- Processed customer orders at the counter while utilising upselling techniques to enhance customer experience and increase sales opportunities.
- Maintained hygiene and food handling standards to ensure full compliance with safety regulations, contributing to a safe dining environment.
Butcher Assistant
Powters
Newmarket, England
01.2024 - Current
- Participated in training sessions to enhance butchery skills and knowledge of meat products.
- Kept shop clean and hygienic to reduce risk of cross-contamination.
- Displayed products in visually appealing ways to catch customers' attention.
Nursery Assistant
Childrens Corner Day Nursery
West Ealing, England
01.2024 - 01.2024
- Promoted social, emotional and physical development of children, encouraging learning through supervised play.
- Developed age-appropriate activities and games to engage children's interests and cater to their developmental stages.
- Facilitated children's interactions, fostering sharing and cooperation in a safe environment.
Teaching assistant
All Saints Primary School
Newmarket, England
10.2022 - 10.2022
- Offered targeted support to students requiring additional assistance, fostering their academic growth
- Provided detailed feedback on homework to enhance student understanding and progress
- Maintained safe, clean and organised classroom environment
- Distributed papers to students and collected completed assignments for marking
- Gained practical experience in educational setting, observing and assisting in daily classroom activities
- Supervised school outing to leisure centre for swimming lesson
- Led after school netball club
Waitress
Newmarket Indian Cuisine Restaurant
Newmarket, England
05.2021 - 08.2021
- Delivered exceptional food and beverage service, ensuring a memorable dining experience
- Optimised customer experience by serving each guest with sincerity and enthusiasm
- Seated guests promptly, managing table wait times to enhance guest satisfaction
- Maintained safe food handling standards at all times
- Upheld brand image by presenting a professional appearance at all times by keeping neat personal appearance
Education
Bachelor of Arts - Business
Nottingham Trent University
Nottingham01-2029
GCSEs - English Language, English Literature, Mathematics, Combined Science, Business Studies, Food Technology, French, Geography
Bottisham Village College
Cambridge01-2023
A Levels - Business Studies, Media Studies, Sociology
Long Road Sixth Form College
CambridgeNVQ Level 3 - Foundation exam
Prince 2
CambridgeSkills
- Point of sale
- Credit transactions and cash handling
- Food preparation and handling
- Front-of-house operations
- Customer service excellence
- Reliable time management
- Teamwork
Personal statement
I have a passion for travelling and immersing myself in different cultures, particularly through exploring local cuisine, history and the surrounding environment. I enjoy discovering new perspectives and broadening my understanding of the world.
Timeline
Food and Beverage Assistant
Blackboard Catering
01.2024 - Current
Butcher Assistant
Powters
01.2024 - Current
Nursery Assistant
Childrens Corner Day Nursery
01.2024 - 01.2024
Teaching assistant
All Saints Primary School
10.2022 - 10.2022
Waitress
Newmarket Indian Cuisine Restaurant
05.2021 - 08.2021
Bachelor of Arts - Business
Nottingham Trent University
GCSEs - English Language, English Literature, Mathematics, Combined Science, Business Studies, Food Technology, French, Geography
Bottisham Village College
A Levels - Business Studies, Media Studies, Sociology
Long Road Sixth Form College
NVQ Level 3 - Foundation exam
Prince 2