
An experienced academic and researcher with strong expertise in qualitative research, including case studies and netnography, supported by the use of NVivo and SPSS. Skilled in curriculum design and student-centred teaching that encourages reflective learning. Brings practical experience in working with SMEs, developing CRM strategies, and supporting digital marketing projects. Focused on applying these strengths to deliver meaningful outcomes in evolving academic and industry settings.
Research Outputs (in progress):