Summary
Overview
Work history
Education
Skills
Timeline
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Siddhi Meswaniya

Edgware,Uk

Summary

Driven and dedicated professional with keen eye for organisation, bringing strong customer service and teamwork abilities from previous roles. Demonstrates excellent communication skills and proactive approach to problem-solving. Capable of enhancing stock management and ensuring smooth operations.

Overview

2
2
years of professional experience

Work history

Customer service representative

TLV falfel
london, UK
09.2023 - 07.2025
  • Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
  • Managed high volume of inbound calls for quick resolution of customer issues.
  • Enhanced communication channels through regular updates on company policies and promotions.
  • Assisted customers in making informed decisions by providing detailed product information.
  • Improved customer satisfaction by effectively handling complaints and inquiries.
  • Ensured smooth running of operations with timely preparation of reports.
  • Performed administrative duties contributing towards smooth store operations.
  • Streamlined processes through efficient record keeping.
  • Processed orders promptly ensuring a positive shopping experience for customers.
  • Contributed towards achieving store targets whilst ensuring adherence to service standards.
  • Participated in team meetings sharing best practices for improving service delivery.

Stock assistant

Syleia gray limited
east london , Uk
04.2024 - 08.2024
  • Kept track of incoming and outgoing stock using company's database system effectively.
  • Assisted in inventory management, maintaining accurate stock levels.
  • Swiftly resolved customer queries, augmenting overall satisfaction levels.
  • Ensured optimal product placement for maximum sales opportunities.
  • Maintained a clean and organised stock room ensuring easy access to products.
  • Identified and reported damaged or missing inventory to the supervisor promptly.

Education

MSc in science - healthcare leadership

BPP university, waterloo
London

Skills

  • Electronic data interchange familiarity
  • Logistics understanding
  • Communication proficiency
  • Initiative in task completion
  • Prioritisation expertise
  • Punctuality and reliability
  • Packaging expertise
  • Microsoft office suite proficiency
  • Order processing proficiency
  • Picking and packing
  • Product knowledge
  • Group transfer orders
  • Barcode scanning
  • Shelf stacking
  • Stocktaking

Timeline

Stock assistant

Syleia gray limited
04.2024 - 08.2024

Customer service representative

TLV falfel
09.2023 - 07.2025

MSc in science - healthcare leadership

BPP university, waterloo

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Siddhi Meswaniya