SIDDHESH DHUMAL
Portsmouth,UK
Summary
Accomplished professional with extensive expertise in quality control management and finished product quality control. Demonstrated proficiency in invoice processing, problem-solving, and relationship management. Proven track record in stock management and sales expertise, ensuring optimal inventory levels and customer satisfaction. Seeking to leverage skills in a dynamic environment to drive operational excellence and contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Quality Control
Natures way food ltd
Runcton, Hampshire
09.2024 - 11.2024
- Conducted regular inspections of ingredients to maintain safety and freshness standards, adhering to food safety regulations
- Worked closely with diverse team to meet production targets and maintain smooth workflow in fast-paced environment
- Operated and maintained food processing equipment, adhering to safety protocols
- Addressed and resolved production issues, contributing to more efficient operation
- Performed quality control of final illustrations to uphold brand standards.
- Ensured impeccable quality control throughout for optimized customer satisfaction and loyalty.
Crew Member
McDonald's
Mumbai, Maharashtra
02.2022 - 07.2023
- Provided excellent customer service by taking orders and addressing customer needs.
- Operated cash registers and handled monetary transactions accurately.
- Prepared food items according to established recipes maintaining consistency of taste and presentation.
- Implemented promotional strategies to attract more customers during off-peak hours.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitizing workstations.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
Crew Member
Burger King
Mumbai, Maharashtra
01.2021 - 01.2022
- Took customer orders, processed payments, and provided excellent customer service
- Prepared and assembled food orders in line with company food safety standards
- Operated cash registers and handled monetary transactions efficiently and accurately
- Maintained clean and organized work environment, including kitchen, dining area, and restroom facilities
- Worked collaboratively with team members to ensure timely and efficient service during peak hours
- Assisted in training and onboarding of new team members to Burger King's processes and customer service standards
- Resolved customer complaints quickly, restoring trust in service quality.
- Supported management in administrative tasks enhancing operational efficiency.
- Provided personalized customer service fostering loyalty amongst clients.
Education
Master of Arts (MA) - Digital Marketing
University of Portsmouth
Portsmouth 09.2023 -
Bachelor of Business Administration - International Business
SPPU University
Mumbai 06.2020 - 04.2023
Skills
- Finished product quality control
- Quality control management
- Invoice processing
- Problem-solving
- Relationship Management
- Stock management
- Sales expertise
- Baked goods quality control
Custom
- Excellent customer service skills with a focus on satisfaction.
- Proficient in handling cash and using POS systems.
- Strong ability to work effectively in a team.
- Skilled in multitasking during busy periods.
Personal Information
Visa status: Student (20hr a week)
Affiliations
- Dancing
- Art and Craft
Languages
English
Upper intermediate
Hindi
Advanced (C1)
Marathi
Native
Timeline
Quality Control
Natures way food ltd
09.2024 - 11.2024
Master of Arts (MA) - Digital Marketing
University of Portsmouth
09.2023 -
Crew Member
McDonald's
02.2022 - 07.2023
Crew Member
Burger King
01.2021 - 01.2022
Bachelor of Business Administration - International Business
SPPU University
06.2020 - 04.2023
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