Siddharth Singh Chauhan

• Proficient in using Salesforce CRM for managing customer data, generating reports, and tracking sales activities at Morrisons.
• Used outstanding problem-solving and communication skills to appease dissatisfied customers.
• Continually updated customer databases, ensuring compliance with GDPR. Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction.
• Improved call metric standards to exceed performance KPI targets.

Additional Achievements:

• Achieved 13% growth in quarterly sales, directing territory marking and team settlement.
• Proficient in CRM tools such as Salesforce and Hubspot for client data management.
• Assisted HR team in talent acquisition efforts, rapidly promoted to Second Stage within 2 months.
• Utilized SQL to manage and feed client data, fostering a customer-centric approach to relationship building.

• Managed statistical and financial records, providing strategic insights.
• Resolved customer queries and complaints, building strong relationships.
• Implemented dynamic pricing strategies and optimized stock levels.
• Motivated sales teams to achieve success, fostering a culture of excellence.

• Planned, managed, and executed end-to-end sales processes, utilizing SQL Salesforce CRM to optimize efficiency and contribute to notable team revenue of 2M through strategic educational consulting.
• Formulated and implemented targeted strategies for client acquisition, resulting in the establishment and nurturing of relationships with 250+ clients through direct calls.
• Orchestrated a 5–8-member team, leveraging Salesforce CRM to meticulously oversee weekly revenue commitments and drive results that consistently secured a position in the top 20 state-wise revenue rankings.
• Generated leads to bring in new client revenue, utilizing multi-platform campaigns to grow engagement, interaction, and reputation, resulting in outstanding levels of client satisfaction.