Summary
Overview
Work History
Education
Skills
Affiliations
References
Certification
Timeline
Generic

Siddharth Raveendran

Summary

Results-driven operations professional with over 5 years of experience in achieving operational excellence through team leadership, data-driven performance analysis, and process optimization. Proven ability to manage and supervise teams, enhance workforce engagement, and collaborate across departments to deliver continuous improvement and elevate customer experience. Adept at ensuring safety and quality standards while driving productivity and operational efficiency in dynamic, fast-paced environments.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work History

STEP-UP TEAM LEAD- QAPS (Problem solving)

Amazon UK Services Ltd
08.2024 - Current
  • Supervised daily shift operations, ensuring safety compliance, maintaining quality standards, and motivating team members to meet performance targets.
  • Acted as primary point of contact for team, communicating goals clearly and fostering positive, customer-focused work culture.
  • Collaborated closely with Inbound, Outbound, and other departments to resolve operational issues and streamline cross-functional workflows.
  • Participated in FLOW meetings to align team efforts with business objectives and delivered daily reports with quality and safety insights to senior leadership.
  • Trained and coached new Problem Solvers by identifying skill gaps with in team, particularly during new process rollouts at EMA4 promoting safe practices and continuous improvement.
  • Supported Area Manager in workforce planning and shift execution, ensuring smooth operations and strong engagement across all departments.

INTERIM ICQA DISPUTE SPECIALIST

Amazon UK Services Ltd
09.2024 - 12.2024
  • Investigated and resolved inventory discrepancies by comparing physical inventory with system data, identifying root causes through trend analysis and operational reviews.
  • Managed disputes from associates, leadership, and departments using internal tools such as Dockmaster, ASN Lookup, FC Research prioritizing them for timely resolution.
  • Collaborated with Operations, Inbound, Outbound, and Problem Solve teams to address lost, excess, or misplaced inventory and streamline inventory accuracy processes.
  • Generated and analyzed FPY and Dwelling Inventory Reports to monitor inventory health, support audits, and drive continuous improvement initiatives.

FC ASSOCIATE – QAPS (Problem solving)

Amazon UK Services Ltd
05.2023 - 07.2024
  • Conducted quality control inspections to ensure products met purchase order specifications and maintained accuracy in descriptions, images, pricing, and specs.
  • Collaborated with cross-functional Amazon teams to promptly resolve product issues and discrepancies.
  • Maintained detailed records of audits and quality checks, generating reports for senior management to support decision-making.

FC assicoate

Amazon UK Services Ltd
11.2022 - 01.2023
  • Picked, packed and dispatched high-volume orders. Exceeded targets for items picked by Performing checks
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Operated material handling equipment to move large and heavy loads.

SENIOR INSURANCE OPERATIONS SPECIALIST

Allianz Insurance
Thiruvananthapuram, India
03.2017 - 11.2022
  • Managed end-to-end processing of entertainment sector insurance policies, including issuance, renewals, cancellations, and endorsements, ensuring accuracy and compliance.
  • Acted as the primary liaison for US-based entertainment clients, delivering high-quality customer service, supporting claims, and resolving policy-related queries efficiently.

Education

Certificate of Higher Education - Software tester

Correlation One
Coventry
06.2024 - 12.2024

Bachelor of Science - Mechanical engineering

Kerala University
India
06.2011 - 07.2015

A-Levels - Physics, Chemistry, Mathematics, Computer science, English

Kendriya Vidyalaya Thrissur
India
04.2009 - 03.2011

Skills

  • Shift management
  • Cross-department collaboration
  • Safety and quality compliance
  • Team supervision
  • People management
  • Reporting skills
  • Inventory management
  • Operations management
  • Microsoft office competency
  • Training and development

Affiliations

  • I enjoy playing cricket and football, which help me build teamwork, strategic thinking, and physical fitness. Travelling allows me to explore new cultures and adapt to diverse environments, while driving provides a sense of focus, independence, and discipline.

References

References available upon request.

Certification

  • UiPath: Robotic Process Automation (RPA) Python for Data science Essential Training
  • Excel 2016: Managing and Analyzing data Excel 2010 Essential Training

Timeline

INTERIM ICQA DISPUTE SPECIALIST

Amazon UK Services Ltd
09.2024 - 12.2024

STEP-UP TEAM LEAD- QAPS (Problem solving)

Amazon UK Services Ltd
08.2024 - Current

Certificate of Higher Education - Software tester

Correlation One
06.2024 - 12.2024

FC ASSOCIATE – QAPS (Problem solving)

Amazon UK Services Ltd
05.2023 - 07.2024

FC assicoate

Amazon UK Services Ltd
11.2022 - 01.2023

SENIOR INSURANCE OPERATIONS SPECIALIST

Allianz Insurance
03.2017 - 11.2022

Bachelor of Science - Mechanical engineering

Kerala University
06.2011 - 07.2015

A-Levels - Physics, Chemistry, Mathematics, Computer science, English

Kendriya Vidyalaya Thrissur
04.2009 - 03.2011

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Siddharth Raveendran