Travelling
Siddharth Jindal
Customer Service Assistant
Feltham
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
1
1
Language
Work History
Store Assistant
Reliance Mart,India
04.2020 - 11.2023
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
- Cleaning the Shelves and keeping stock neat and tidy.
- Enhanced store's social media presence, posting engaging content to attract more customers.
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
Retail Assistant ( Part Time )
Kewal Departmental Store
03.2018 - 05.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Assist with the sales process by maintaining a fully stocked store.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Implemented promotional campaigns, increasing customer engagement and sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
MBA - International Business
Bangor University
North Wales, United Kingdom 04.2001 -
Skills
Customer assistance
Stock replenishment
Store maintenance
Team collaboration
Strategic Planning and Execution
Retail Operations Management
Brand promotion
Product returns
Problem-solving
Friendly and helpful
Time management
Interests
Reading Business
Fitness/ Gym
Volunteering or Community Service
Volunteering Experience
Retail Volunteer -British Heart Foundation, UK
(Jan 2024 -April 2024 )
1.) Assisted in daily operations of the charity retail shop, including sorting donations, pricing items, and maintaining store layout.
2.) Provided Friendly and helpful Customer Service, Supporting customers with purchases and product enquiries.
3.) Handled till operations and stock replenishment, contributing to smooth and efficient shop functioning.
4.) Gained valuable insights into retail operations, teamwork, and customer interaction within a fast-paced environment.
Timeline
Store Assistant
Reliance Mart,India
04.2020 - 11.2023
Retail Assistant ( Part Time )
Kewal Departmental Store
03.2018 - 05.2020
MBA - International Business
Bangor University
04.2001 -
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