Food service assistant
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
- Used kitchen equipment as instructed and to safety protocols.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Stayed up to date on menu changes to accurately answer customer queries.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Assisted chefs and kitchen staff with sous vide, frying and steaming.
- Reported kitchen maintenance needs and unsafe work conditions for minimised operational disruption.
- Greeted customers, presented menus and shared information about available special items.