Summary
Work history
Education
Skills
Work availability
Timeline
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Sid Ali Goutal

Oxford,Oxfordshire

Summary

My name is Sid Ali Goutal third year business and management student at Oxford Brookes University , and i am multilingual speaker offering fluency in French, Arabic, and English with beginner proficiency in Spanish. Extensive experience providing good motivation and excellent customer service with participating in business operations, having been raised in a family-owned enterprise gave me many skills in the business management filled. Skilled in communication, organization, critical thinking, and solving problems. Adept at leading group discussions, managing multiple projects simultaneously, and thriving in fast-paced work environments. Passionate about delivering the highest quality of service through thoughtful attention to guest needs, proactively addressing concerns, and upholding operational standards. Strong capacity for analytical thinking and ability to translate findings into solutions. Motivated by continuous improvement and contributing multicultural perspective coupled with business acumen. The ideal candidate will leverage these strengths to add value and drive success in a hospitality role.

Work history

Food service assistant

chosen bun
Oxford, Oxfordshire
12.2021 - 03.2022
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
  • Used kitchen equipment as instructed and to safety protocols.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Stayed up to date on menu changes to accurately answer customer queries.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Assisted chefs and kitchen staff with sous vide, frying and steaming.
  • Reported kitchen maintenance needs and unsafe work conditions for minimised operational disruption.
  • Greeted customers, presented menus and shared information about available special items.

Education

Bachelor of Arts - business & management

Oxford Brookes University
Oxford
09/2021 - 05/2024

Skills

  • Shipping and receiving
  • Payment processing
  • Sales forecasting
  • Self-motivated
  • Keen problem solver
  • Instant messaging
  • Customer care
  • Accounting
  • Leadership
  • Communication skills
  • Problem-solving
  • Marketing
  • Multilingual

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Food service assistant

chosen bun
12.2021 - 03.2022

Bachelor of Arts - business & management

Oxford Brookes University
09/2021 - 05/2024
Sid Ali Goutal