Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Hobbies and interests
Timeline
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Siana Lambie

Glasgow

Summary

I am a dedicated full-time student at Strathclyde University, pursuing a degree in International Business and Spanish. My bilingual proficiency in Spanish and English enables me to effectively communicate and connect with people from diverse backgrounds. I thrive in dynamic environments that create collaboration across languages, Spanish is a skill I developed growing up with my family from Argentina. This background has led me to visit the country several times, providing me a deep cultural understanding through immersion and having a global perspective. My specific interest lies on how strategic marketing drives brand awareness, customer engagement, and business growth and how this is applied globally. I am eager to combine my language fluency with international trade and marketing to drive business developments and expansion.

Overview

4
4
years of professional experience

Work history

Waitress

Chaakoo Bombay Cafe
Glasgow
10.2024 - Current
  • Maintained an excellent level of service in a busy and demanding restaurant environment, located in the city centre
  • Showcased extensive knowledge of menu items, giving personalised advice on various dishes, helping customer decision making.
  • Accommodated special event needs, provided customised services for parties with different requirements.
  • Utilised professional communication skills and took into consideration the manager's advice to resolve customer complaints.



Student Digital Media Development Project Manager

Equal Adventure
Dulnain Bridge, Highland
07.2024 - 09.2025
  • Developed a comprehensive digital marketing strategy that is both dynamic and durable. Which is effective in the short term and sustainable in the long term.
  • Utilised multimedia tools specific to products, improving the organisation’s visibility and engagement.
  • Enabled Equal Adventure to effectively celebrate its previous successes and share its achievements.
  • Promoted the ethical sharing of the organisation's work, highlighting its benefits and values.

Waitress

Speyside Centre
Skye of Curr
01.2023 - 08.2023
  • I did the invoices for the business, overviewing the financials and discussing purchases.
  • Effectively addressing customer concerns professionally, I demonstrated a commitment to customer satisfaction and loyalty.
  • I consistently maintained a positive attitude, which inspired both myself and my colleagues to operate efficiently within an optimistic environment.
  • My attendance was consistently excellent and punctual, often arriving earlier to assist the floor staff during busy weekends.
  • I served food and beverages to customers while adhering to established health and safety protocols.

Waitress

Deli Mair
Aviemore
01.2022 - 01.2023
  • Worked with collegues from diverse backgrounds, giving me insights into other perspectives and experiences within the working environment.
  • Collected and considered customer feedback to improve service quality and provide recommendations to kitchen staff for alternative dishes.
  • Increased order value through strategic upselling of complementary items such as sides, beverages, and desserts.
  • Engaged with customers throughout their dining experience to ensure orders were received correctly and there was overall satisfaction.
  • Accommodated special dietary requests through careful preparation and presentation of dishes.

Education

A Masters Degree - International Business and Spanish

Strathclyde University
Glasgow
09.2023 -

Higher Qualifications -

Grantown Grammar School
Grantown on Spey, Highland

Skills

  • I have advanced profiency in a range of computer applications (Word, Powerpoint, Outlook) including social media platforms
  • I possess a strong work ethic, which improves my productivity and allows me to occupy a fulfilling role in my job
  • I'm confident that I have acquired great communication skills for building relationships in a professional setting, increasing my networking opportunities
  • I'm highly organised and prioritise efficient time management, allowing me to handle multiple tasks at the same time
  • Being a sociable person has made it easy for me to interact and converse with customers, increasing their loyalty and positive experiences with the service provided


Languages

Spanish
Fluent
English
Native

Accomplishments

Completed a Internship with Equal Adventure where I was Student Digital Media Development Project Manager.

Hobbies and interests

  • I enjoy engaging with people from diverse nationalities and cultural backgrounds, using my Spanish language skills to build meaningful connections while learning about them.
  • As a committed member of the university netball team, I have developed strong leadership abilities and the capacity to collaborate effectively within a team environment.
  • Travelling opens up opportunities for me to immerse myself in new cultures and broaden my perspective. Each experience strengthens my adaptability, understanding, and appreciation for diverse ways of life, these are qualities that I apply to both my personal and professional development.

Timeline

Waitress

Chaakoo Bombay Cafe
10.2024 - Current

Student Digital Media Development Project Manager

Equal Adventure
07.2024 - 09.2025

A Masters Degree - International Business and Spanish

Strathclyde University
09.2023 -

Waitress

Speyside Centre
01.2023 - 08.2023

Waitress

Deli Mair
01.2022 - 01.2023

Higher Qualifications -

Grantown Grammar School
Siana Lambie