SIAN MCKEVITT
Bristol
Summary
Proactive and detail-oriented Operations professional with seven years of experience coordinating onboarding, implementing systems, and streamlining processes. Experienced in managing onboarding for clients, vendors, and colleagues, from initial setup and due diligence through to training and ongoing support. Confident adopting systems and implementing AI and automation tools to enhance business operations. Skilled at managing competing priorities, communicating clearly with stakeholders at all levels, and consistently delivery high-quality work.
Overview
5
5
years of professional experience
Work History
Finance Systems Lead
Amdaris Group Ltd
Bristol
09.2025 - 04.2026
- Coordinated system setup, user onboarding, and implementation activities across departments, ensuring smooth adoption of new systems and processes.
- Served as Systems Administrator for multiple business critical platforms, including ERP (NetSuite), Travel Booking Platform (TravelPerk), managing user access, permissions, workflows, and system configurations.
- Managed vendor onboarding, including conducting credit checks, verifying bank details, VAT numbers, and company registration, creating supplier records in NetSuite, issuing NDAs, and payment terms setup.
- Produced training materials including videos, process guides, demonstrations, delivering training sessions to support successful system adoption.
- Maintained roadmap, product backlog, project plans, implementation trackers, and delivery schedules, ensuring milestones and deadlines were achieved.
- Acted as first point of contact for system-related queries, troubleshooting issues and coordinating resolutions with software providers and internal stakeholders.
- Acted as Product Owner for an internally developed expense management application, defining requirements, prioritising the backlog, and overseeing delivery and user adoption.
- Defined business requirements for Power BI dashboards to automate revenue recognition, validate PMIS and ERP data integrity, and improve financial reporting accuracy.
- Optimised the sync of project billing data between our PMIS and ERP system, ensuring accurate and consistent data flowed in the ERP, reducing invoice processing time by two working days.
- Supervised and mentored a Commercial Analyst, providing day-to-day guidance and professional development support.
Operations Assistant
Assured Thought Limited
Remote
04.2023 - 09.2025
- Administered company systems and user accounts, managing access permissions and onboarding requests while providing ongoing support for employees and consultants to enhance user experience.
- Executed contract administration for NDAs and MSAs, employing high attention to detail in record maintenance and documentation accuracy.
- Facilitated client onboarding and relationship management, ensuring seamless project execution and service quality by initiating monthly service review meetings and promptly addressing client queries.
- Delivered onboarding sessions and training to consultants, ensuring understanding of company processes, systems, client expectations, and ways of working.
- Ordered, configured, and distributed equipment for new starters, ensuring all hardware, software, and system access requirements were in place before project commencement.
- Managed consultant records within the HR platform Breathe, maintaining accurate information including contracts, rates, company details, personal information, grievances, code of conduct acknowledgements, and engagement history.
- Led the implementation of a bespoke CRM platform, gathering requirements, collaborating with developers, managing the product backlog, and supporting user onboarding and adoption, resulting in annual savings of £15,000.
- Developed a consultant skills matrix using Replit, improving consultant profiling and enabling more effective matching of resources to client requirements.
- Issued and monitored Net Promoter Score (NPS) surveys to consultants, analysing feedback and identifying opportunities to enhance the consultant experience.
- Led the organisation's Cyber Essentials certification programme, developing policies, implementing controls, and delivering security awareness training across the business.
Operations & Finance Associate
Our Honest Foods Ltd
Bristol
09.2021 - 04.2023
- Coordinated schedules for CEO and senior leadership team, enabling efficient time management and prioritisation of key meetings.
- Managed company inbox and phone lines, facilitating prompt responses to client, vendor, and stakeholder queries, enhancing communication and service.
- Led and managed the customer service team, providing training, support, and performance monitoring to maintain high customer satisfaction levels.
- Oversaw inventory management, including stock forecasting, auditing, and ordering to maintain optimal supply levels.
- Processed supplier invoices and billed clients, ensuring accuracy and timely payments to uphold strong supplier relationships.
Education
Bachelor of Honours - History
University of Plymouth
Plymouth, UK01-2018
Skills
- Onboarding Coordination
- Automation & AI Tools
- Attention to Detail
- Systems Administration
- Client & Vendor Management
- Process Improvement
- Training & User Support
- Stakeholder management
- Effective Communication
- Organisation
- Prioritisation
- Problem-solving
- Critical Thinking
- Data integrity
Technologies
- MS 365 (Outlook, Project, SharePoint, Teams, PowerPoint, Word, Excel), NetSuite, Power BI, Zone&Co Capture, Google Workspace, HubSpot, Salesforce, Monday.com, Asana, JIRA, Trello, DocuSign, Adobe Acrobat, Slack, Canva, Zendesk, Breathe, HiBob, Stripe, AutoEntry
AI and Automation Tools
- Claude, ChatGPT, Google Gemini, DeepSeek, Microsoft Copilot, Perplexity, Fathom, Replit, Grammarly, Zone&Co.
Websites, Portfolios and Profiles
linkedin.com/in/sian-mckevitt
Timeline
Finance Systems Lead
Amdaris Group Ltd
09.2025 - 04.2026
Operations Assistant
Assured Thought Limited
04.2023 - 09.2025
Operations & Finance Associate
Our Honest Foods Ltd
09.2021 - 04.2023
Bachelor of Honours - History
University of Plymouth