Sian Macklin

Equestrian instructor & Yard assistant

• Planned and delivered structured lessons for pony club groups (E,D and D+), creating tailored learning resources and guiding children through both practical riding (flat work, hacking and jumping)and stable management.
• Created engaging work packs and provided clear guidance enabling children to build confidence and successfully progress through the pony club syllabus.
• Organised and ran summer camps and birthday parties managing groups of 7-21 children (ages 5-teenagers ) throughout full-day programs, balancing fun with safety and skill development .
• Experience in managing lesson timings, transitions and client bookings to ensure smooth running of the school.
• Built strong client relationships by being approachable, supportive and responsive to individual needs ensuring a positive experience for every rider.
• Worked closely with other instructors to coordinate lessons and maintain effective communication across a busy riding school.

Specialist RDA coaching

• Completed two Riding for the Disabled Association (RDA) training courses.
• Delivered and adapted lessons to children and adults with additional needs and disabilities, including autism, visual impairments and physical disabilities.
• Focused on building rider confidence and enjoyment whilst maintaining a safe and supportive environment

Yard and Stable management

• Highly experienced in daily yard duties including mucking out, feeding, grooming, tacking up and maintaining equipment.
• Known for being quick, efficient and thorough, always ensuring tasks are completed to the highest standards.
• Strong awareness of health and safety practices, keeping the yard organised, clean and hazard-free.
• Able to prioritize and manage time effectively during busy schedules, balancing yard responsibilities and teaching commitments.
• Reliable and adaptable, working independently with initiative while also contributing to a cohesive, supportive team

Customer service and hospitality experience

• Assisted in bar and catering operations,serving food and drinks, maintaining cleanliness and ensuring excellent customer service in a busy environment.
• Experienced in complaint handling, able to de-escalate situations calmly and maintain positive customer relations.
• Transferable skills include: organisation, attention to detail, time management, teamwork, communication and reliability-All of which apply across customer service, education and care settings

Head groom

• Oversaw the day-to-day management of the yard, delegating responsibilities to junior staff and monitoring performance to ensure all tasks were completed efficiently and to an exceptional standard.
• Delivered riding instruction to clients of varying ages and abilities, proving structured coaching that developed skills, improved confidence, and enabled riders to achieve their personal goals.
• Maintained full responsibility for horse welfare, managing feeding,and watering schedules, stable management, grooming and exercise programs in line with individual dietary and health requirements.
• Administered and monitored equine health care, maintaining accurate vaccination, worming and shoeing records to safeguard horse welfare and prevent health risks.
• Coordinated feed and bedding deliveries, including heavy lifting, stock rotation and safe storage procedures to ensure efficiency and minimize waste.
• Upheld rigorous yard and stable cleanliness in line with health and safety legislation, creating a safe environment for staff, clients and horses.
• Acted as a key point of contact for horse owners and clients, providing clear communication, addressing enquiries and resolving issues in a clam and professional manner.
• Applied strong problem solving issues in a calm and professional manner.
• Demonstrated transferable skills including: Leadership, staff supervision, operational management, health and safety compliance, customer service , record keeping and effective communication.