Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Sian Jaoko

Sian Jaoko

wirral,Cheshire

Summary

Talented Director who is resourceful and adaptable. Director with 8 years of experience in financial oversight, scheduling, bidding, protocol development and process improvements. Team-oriented leader with expertise in employee engagement, customer relationship management, time management, conflict resolution and cost reduction. Customer-focused in managing accounts and maintaining strong business relationships. Seeking to leverage background in operational leadership to fulfil role with exceptional organisation. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Very keen trainer ensuring all staff are trained to the highest possible standards. Growing their skill sets, giving them more confidence thus have a crossed skilled work force to cover the store on all days. I can teach work shops for customers train staff whom are not florists, bring new florists on, i am motivated extremely person with a lot to offer a team.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Director

Earth Florists Limited
Heswall, Wirral
06.2017 - Current
  • Defined scope for wide range of projects.
  • Built and maintained positive relationships with employees, enhancing staff retention figures.
  • Strategised long-term business needs, driving customer feedback to deliver ongoing process improvements.
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.
  • Developed strategic partnerships to expand client base.
  • Negotiated with suppliers to reduce costs and achieve stable supply chains.
  • Designed business strategies to obtain short and long-term goals for company.
  • Implemented company policies and legal guidelines.
  • Formulated business plans to increase growth and minimise cost for company.
  • Rejected products and materials with quality issues.

Education

Master of Arts - Floristry

University of Lancaster
Lancaster
09.2020 - 06.2023

Skills

  • Recruiting and hiring
  • Financial management
  • Project budgeting
  • Staff development
  • High-value project management
  • Operations management
  • Employee management
  • Daily operations
  • Customer service
  • Product lifecycle management
  • Price and terms negotiations
  • Stock allocation
  • Stock-flow management
  • Quality Control
  • Shipping handling
  • Operational improvements
  • Customer relations
  • Inventory audits
  • Materials Requirements Planning (MRP)
  • Demand planning
  • Supply forecasting
  • Import and export procedures

Languages

English
Native

Timeline

Master of Arts - Floristry

University of Lancaster
09.2020 - 06.2023

Director

Earth Florists Limited
06.2017 - Current
Sian Jaoko