Talented Director who is resourceful and adaptable. Director with 8 years of experience in financial oversight, scheduling, bidding, protocol development and process improvements. Team-oriented leader with expertise in employee engagement, customer relationship management, time management, conflict resolution and cost reduction. Customer-focused in managing accounts and maintaining strong business relationships. Seeking to leverage background in operational leadership to fulfil role with exceptional organisation. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Very keen trainer ensuring all staff are trained to the highest possible standards. Growing their skill sets, giving them more confidence thus have a crossed skilled work force to cover the store on all days. I can teach work shops for customers train staff whom are not florists, bring new florists on, i am motivated extremely person with a lot to offer a team.