Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Custom
Personal Information
Languages
Timeline
Generic

Siakititi Munsaka

WORCESTER,UNITED KINGDOM

Summary

Dedicated warehouse professional with extensive expertise in picking, packing, and dispatching. Proficient in warehouse management systems and CCTV surveillance, ensuring efficient operations and security. Skilled in risk assessments, quality control, and machinery operation, contributing to streamlined processes and enhanced productivity. Committed to maintaining high standards of product scanning and palletising. Aspires to leverage skills in a dynamic environment focused on operational excellence.

Overview

29
29
years of professional experience
7
7
years of post-secondary education

Work history

Mechanical Assembler-Boiler Line

Worcester Bosch
Worcester , Worcestershire
2025.04 - Current
  • Streamlined assembly line process through effective troubleshooting techniques applied.
  • Collaborated effectively with team members for accelerated project completion.
  • Assembled complex mechanical devices for improved production quality.
  • Devised efficient assembly procedures resulting in streamlined workflow.
  • Attended training programs regularly, keeping up-to-date with latest industry developments.
  • Utilised advanced software systems for enhanced task execution.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Used range of power and hand tools to build components and assemblies.
  • Developed innovative solutions to address recurring mechanical issues.
  • Ensured smooth operations by conducting regular maintenance checks.
  • Operated variety of hand tools, ensuring precision in assembly tasks.
  • Consistently met deadlines whilst maintaining high standard of workmanship.
  • Contributed to reduced downtime due to proactive diagnostic tests run on machinery.
  • Completed detailed blueprints to ensure accurate manufacturing process.
  • Interpreted technical drawings, leading to precise assembly of parts.
  • Created comprehensive reports with documented assembly processes.
  • Facilitated increased efficiency by maintaining clean and safe working environment.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Achieved consistent product standards by following strict quality control measures.
  • Performed tagging and labelling of warehouse inventory.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Complied to strict procedures to support production of high quality products.

Warehouse Operative

Sainsbury's DHL
Worcester, Worcestershire
2023.10 - 2024.10

Picking, scanning and assembling client orders.

  • Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
  • Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
  • Checked quality of products and packaging to meet high standard.
  • Accurately packed and picked high-volume orders in fast-paced environments.
  • Maintained quick pace to meet order deadlines, contributing to smooth dispatch activities.
  • Moved stock around by hand, using forklift truck or lifting gear.
  • Followed safety standards for carrying, moving and storing freight.
  • Maintained clean, safe and orderly warehouse space.
  • Prepared items for timely dispatch and safe transportation.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Operated material handling equipment to move large and heavy loads.
  • Completed work following safety rules for best working practices.
  • Sorted materials on warehouse racks and shelves.
  • Loaded packaged goods on to trucks for shipping.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Followed safety guidelines when operating in hazardous environments.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Performed tagging and labelling of warehouse inventory.
  • Maintained and cleaned warehouse equipment following set procedures.
  • Stored products in appropriate storage areas to maximise space within warehouse.
  • Received deliveries and helped to coordinate storage.
  • Followed precise orders to assist with continuous flow of goods coming in and out of distribution centre.
  • Assisted with loading and unloading of vehicles manually and using machines.
  • Maintained employee safety through observation of surroundings when moving cargo.
  • Recorded number and quality of products, taking appropriate action of defective items.
  • Carried out stock control and maintained quality standards high for audits.
  • Operated lifting equipment to transport and store stock.
  • Stacked and organised freight at specified areas using boards or pallets.
  • Tracked storage locations within warehouses, maintaining smooth-running retrieval operations.
  • Conducted quality assessment before transporting goods, assessing for breakages or imperfections.
  • Completed basic maintenance on material handling equipment, minimising downtime with regular care.
  • Loaded vehicles using best practices to avoid over-weight or balance issues.
  • Obeyed weight restrictions when loading cargo into transport.
  • Scanned cargo to keep track of freight movements.
  • Used conveyor systems to move heavy items across internal spaces.
  • Managed to meet daily targets of 50% set for each day by management,

Sales manager

Yutong buses
Lusaka, Zambia
2014.08 - 2020.02
  • Analysed sales reports to identify trends and update strategies.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Developed marketing plans to support department strategies.
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.
  • Customized promotional strategies to meet needs of different clients, products and services.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Managed team of 9 staff, driving performance with motivational strategies to exceed sales targets.

Automobile sales executive

Kinglong motors Zambia Ltd
Lusaka, Zambia
2009.05 - 2014.07
  • Managed client relationships from early stages of sales process through to post-sales
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Maintained contact with customers throughout sales and pre-delivery process.
  • Understood customer needs to craft exceptional sales journeys.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Maintained awareness of latest industry trends, product knowledge and sales techniques.
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Built rapport with new and existing customers to boost client retention.
  • Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
  • Analysed industry and competitor trends to enhance sales strategy.
  • Generated new leads and opportunities to maximise revenue.
  • Presented sales data and insights to leadership to aid strategy development and planning.
  • Qualified prospects to determine future sales possibilities and improve conversion efforts.
  • Unearthed new target markets, prospective clients and key sector decision-makers.
  • Worked with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.
  • Generated sales forecasts to inform resource allocation and project management.
  • Articulated product features and specifications in customer-centric language based on their priorities.
  • Provided customers with price information and handled financial transactions.
  • Delivered exceptional customer service, addressing customer queries and handling customer complaints.
  • Placed customer orders, providing guidance on product delivery timeframes.
  • Delivered high sales performance within budget to strict deadlines and targets.
  • Communicated with potential and existing customers in-person, over telephone and via webchat.
  • Increased current product and service sales through knowledgeable customer advice.
  • Maintained quality assurance standards for all products and services.
  • Kept up-to-date with market trends to identify opportunities to improve product and service offerings.
  • Negotiated best-possible prices for maximised profit levels.
  • Maintained excellent knowledge of industry trends to remain ahead of competitors.
  • Demonstrated product features and functions to engage potential customers.
  • Built rapport with new and existing customers from diverse cultural backgrounds to maximise sales opportunities.
  • Produced sales and performance reports and delivered to senior management and stakeholders.
  • Processed customer payments and set up direct debits for long-term service contracts.
  • Analysed and audited market competition, developing sales strategies that showcase unique business offerings.
  • Enhanced new business acquisition through strategic networking and lead generation.
  • Used management software and data analysis to forecast product demand.
  • Devised pitches and presentations targeted to client needs for improved deal closing.
  • Improved new business using targeted door-to-door selling.
  • Handled high-volume telesales enquiries within call-time targets.
  • Contacting 25 customers on weekly basis,

Security operations manager lead

ARMCOR Group
Lusaka, zambia
1997.05 - 1997.05
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Monitored health and safety measures for guaranteed compliance.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Designed and implemented training to further develop staff based on business goals.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Streamlined processes to improve and optimise office operations.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Represented organisations at seminars, conferences and business events.
  • Managed to meet 30 clients weekly both by phone and visits,

Education

Security CCTV Monitoring and Door Supervision - Diploma in care giving, security

ALISON
United Kingdom

DIPLOMA - CARE GIVING

ALISON
On-line

CERTICATE IN SALES' - Certificate in Salesmanship

CAPITAL TRAINING COLLEGE
Lusaka
1987.04 - 1989.12

GCSEs - Secondary School

Kalomo Secondary School
Kalomo
1981.02 - 1985.11

Skills

  • Picking, packing and dispatching
  • Warehouse CCTV surveillance
  • Scanning
  • Warehouse management systems
  • Risk Assessments
  • Quality Control
  • Palletising
  • Warehouse Management Systems proficiency
  • Product scanning
  • Machinery operation
  • Picking and packing

Languages

English
Native language
English
Beginner

Affiliations

  • Cooking, gardening game viewing, boat cruising, church going.

Accomplishments

    Best salesman of the year 2012

Custom

References available upon request.

Personal Information

Languages

6,6

Timeline

Mechanical Assembler-Boiler Line

Worcester Bosch
2025.04 - Current

Warehouse Operative

Sainsbury's DHL
2023.10 - 2024.10

Sales manager

Yutong buses
2014.08 - 2020.02

Automobile sales executive

Kinglong motors Zambia Ltd
2009.05 - 2014.07

Security operations manager lead

ARMCOR Group
1997.05 - 1997.05

CERTICATE IN SALES' - Certificate in Salesmanship

CAPITAL TRAINING COLLEGE
1987.04 - 1989.12

GCSEs - Secondary School

Kalomo Secondary School
1981.02 - 1985.11

DIPLOMA - CARE GIVING

ALISON

Security CCTV Monitoring and Door Supervision - Diploma in care giving, security

ALISON
Siakititi Munsaka