SHYMAH ABDUL SALIM
Chelmsford
Summary
Dynamic and results-driven professional with a diverse background in operations, marketing, and customer service. Proven ability to thrive in fast-paced environments, ensuring smooth processes and consistently delivering exceptional customer experiences. Adept at effective communication, creative problem-solving, and efficient task management. Passionate about continuous learning and personal growth. Seeking an opportunity to apply skills and contribute to a forward-thinking organization.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Tesco Superstore
03.2024 - Current
- Efficiently assemble and process online orders for customers
- Handle billing and self-service operations, ensuring accuracy and efficiency
- Maintain high standards of customer service and store organization
Teaching Assistant
Al-Huda Nursery
07.2023 - 01.2024
- Created a safe, engaging, and inclusive learning environment for students
- Assisted in preparing and maintaining teaching materials and learning equipment
- Supported classroom management and student activities
Office Staff
Akshaya Centre (Common Service Centre)
04.2022 - 07.2023
- Assisted customers with government-related online services and documentation
- Managed data entry, record keeping, and administrative tasks efficiently
- Provided customer support and resolved service-related queries
- Ensured compliance with government regulations and service protocols
Online English Trainer
English Time
06.2020 - 07.2022
- Conducted interactive online English training sessions for diverse learners
- Designed lesson plans and provided personalized feedback to students
- Fostered an engaging learning environment to enhance language proficiency
Social Media Content Writer
Kala'kk Group of Events
04.2021 - 01.2022
- Created engaging and high-quality content for social media platforms
- Managed social media accounts, increasing audience engagement and brand visibility
- Researched trends and optimized posts to drive organic reach and engagement
Education
Bachelor of Arts - English Language and Literature
JDT Islam College of Arts and Science
01.2022
Kerala State Higher Secondary Education - Science
Farooq Higher Secondary School
01.2019
Skills
- Leadership & Teamwork
- Social Media Management
- Time Management
- Effective Communication
- Critical Thinking
- Problem Solving
- Adaptability
Interests
- Education & Training
- Digital Marketing
- Customer Service
- Content Creation
- Editing
- Photography & Videography
- Sports
- Art Journaling
Languages
English
Malayalam
Hindi
Arabic
Timeline
Personal Shopper
Tesco Superstore
03.2024 - Current
Teaching Assistant
Al-Huda Nursery
07.2023 - 01.2024
Office Staff
Akshaya Centre (Common Service Centre)
04.2022 - 07.2023
Social Media Content Writer
Kala'kk Group of Events
04.2021 - 01.2022
Online English Trainer
English Time
06.2020 - 07.2022
Bachelor of Arts - English Language and Literature
JDT Islam College of Arts and Science
Kerala State Higher Secondary Education - Science
Farooq Higher Secondary School
Similar Profiles
Emmanuel EgbujorEmmanuel Egbujor
Customer assistant at Tesco SuperstoreCustomer assistant at Tesco Superstore
Md Nazrul IslamMd Nazrul Islam
Customer assistant at Tesco SuperstoreCustomer assistant at Tesco Superstore
Kushal SarkarKushal Sarkar
Customer Assistant at Tesco SuperstoreCustomer Assistant at Tesco Superstore