SHYAM BHAVISH KOLLA

• Developed and maintained relationships with clients through networking, postcards and cold calling.

• Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.

• Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.

• Represented buyers and sellers of developed and undeveloped properties.

• Advertised client properties through website, social media and real estate guides.

• Ensured customer satisfaction by providing excellent service.

• Managed bar inventory for efficient operations.

• Completed data entry tasks whilst adhering to strict deadlines. • Handled appointment scheduling to ensure smooth daily operations.

• Handled cash transactions to ensure accurate accounting.

• Checked identification to maintain legal compliance.

• Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.

• Managed phone calls, resulting in effective communication flow within the company.

• Screened and verified visitor IDs, maintaining security of personnel and office environment.

• Maintained high standards of customer service during peak times.

• Delivered consistent professional service whilst handling multiple tasks simultaneously.

• Served high volumes of guests in fast-paced service environments with exceptional customer care.

• Alerted kitchen teams to specific guest criteria, including food allergies and intolerances. .

• Identified any damaged items promptly, preventing further losses.

• Trained new employees on best practices, improving overall team efficiency.

• Improved workflow with meticulous organisation of warehouse areas.

• Maintained cleanliness in work area, promoting a healthier environment.