Shvas Narang

• As an experienced operations manager of a leading luxury health club my goal is to ensure that the club provides a high-quality, luxury experience to its members, while also achieving financial and operational objectives. This requires a keen understanding of the industry, strong leadership and management skills, and the ability to work collaboratively with other managers to achieve common goals
• Aided senior leadership by recommending corrective actions and improvements to company operations.
• Minimized discrepancies by effectively training employees on best practices, policies and procedures.
• Strategically scheduled and managed 30 + staff members, maintaining high-performing business operations.
• Noted employee absences and grievances, and improved team development and performance with right training.
• Developed, recommended and implemented strategies to improve employee work quality and speed.

Working as a Assistant manager in national 24h gym its indispensable to have an infectious energy and positive mindset.This is reflected from my previous employment where I successfully managed a team of 10 staff, and helped double the productivity and satisfaction within my first six months of taking over as manager.

• Worked with General Manager to determine effective business strategies, achieving 100 % gross profit goal within first 3 months of employment.
• Delivering excellent customer service was crucial and evidenced by maintaining a 100 percent positive customer reviews
• Completed administrative tasks by dealing with all finances and optimized the gym work schedule to align with peak times
• Manage a 16000 square foot of gym space with 10 fitness instructors , cleaning/maintenance team and 4000+ members

• Outline
• Working as the Finance Manager (in this more commercially focused role) for this hotel, it was my duty to provide of all the essential framework, reports, and documents to aid the senior management in their budgeting and cost reduction initiatives
• Monitored and reviewed financial controls, processes and procedures to enable best practice development.
• Developed thorough forecasting and cash-flow management processes to maximise progression and profitability.
• Satisfied reporting requirements and KPIs related to sales invoicing, production reporting and closing stock information.