Shuvro Shuvo
Selly Park,Birmingham
Summary
1st year Aviation student with a strong foundation in 5-star hospitality, seeking opportunities in a dynamic environment. Proven ability to deliver exceptional service through effective communication and a proactive approach. Committed to contributing to high-performing teams and maintaining superior service standards in the aviation and tourism industry.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Warehouse operator
DX Freight
Willenhall, Walsall
2026.02 - Current
- Performed routine maintenance on warehouse machinery to prevent breakdowns and delays.
- Loaded lorries to facilitate prompt delivery schedules.
- Picked orders accurately, reducing instances of return or exchange.
Front desk receptionist
Protibha Tours Ltd
Coventry, Coventry
2026.02 - 2026.02
- Handled various administrative duties like filing paperwork or updating databases diligently.
- Wrote professional letters, memos and emails for internal and external business communication.
Customer sales assistant
Ghorer Bazar
Birmingham, Birmingham
2026.01 - 2026.02
- Processed transactions, ensuring accuracy at all times.
- Increased customer satisfaction with prompt complaint resolution.
- Collaborated with team members to meet daily sales targets.
Till assistant
Peri Peri Chops
Willenhall, Walsall
2026.01 - 2026.01
- Kept track of till receipts, aiding in accurate end-of-day cash counts.
- Checked prices of items, ensuring correct billing at the till point.
- Dealt with customer queries and complaints to provide satisfactory solutions.
IELTS teacher
Aider Education
Sylhet, Bangladesh
2025.01 - 2026.01
- Improved students' confidence for the IELTS exam by conducting rigorous mock tests and providing constructive feedback.
- Prepared students to take official exams, achieving high success rate.
Receptionist
Nurjahan Restaurent
Sylhet, Bangladesh
2024.01 - 2024.12
- Maintained an organised reception area for a professional business environment.
- Assisted with administrative tasks, improving overall functionality of the office.
Education
Certificate of Higher Education - Aviation and Airport Management
University College Birmingham
Birmingham 2026.02 -
A-Levels - Science
Sylhet Government College
Bangladesh 2020.01 - 2022.02
O level - Science
Sylhet Government Pilot High School
Bangladesh 2019.01 - 2021.01
Skills
Fluent in English Conversation
Diverse linguistic skill ( Hindi , Bangla , Urdu )
Strong communication and interpersonal skills
Professional appearance and positive attitude
Customer service and front desk management
Organized, reliable, and confident working with the public
- Adaptable to shift work
Affiliations
- Sports
Languages
Hindi
Upper intermediate
English
Fluent
Bengali
Native
Accomplishments
Level 2 Teaching Assistant (UK CPD Certified) 2026
References
References available upon request.
Timeline
Warehouse operator
DX Freight
2026.02 - Current
Front desk receptionist
Protibha Tours Ltd
2026.02 - 2026.02
Certificate of Higher Education - Aviation and Airport Management
University College Birmingham
2026.02 -
Customer sales assistant
Ghorer Bazar
2026.01 - 2026.02
Till assistant
Peri Peri Chops
2026.01 - 2026.01
IELTS teacher
Aider Education
2025.01 - 2026.01
Receptionist
Nurjahan Restaurent
2024.01 - 2024.12
A-Levels - Science
Sylhet Government College
2020.01 - 2022.02
O level - Science
Sylhet Government Pilot High School
2019.01 - 2021.01