Shungu Chigocha
London
Summary
A motivated leader focused and motivational mentor adept at challenging team members and key partner agencies to meet and exceed the organisation's goals. Highly adaptable and self-motivated leader with proven ability to manage diverse stakeholders. Offers strong analysis and innovation to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict-resolution skills.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work history
Principal social worker, Associate Director for CP and Reviewing Services and quality assurance and improvement
Achieving for Children Royal Borough of Windsor and Maidenhead
11.2019 - Current
- Created and led a successful business culture focused on performance.
- Implemented company policies and legal guidelines.
- Maintained organisational compliance with applicable legislation and regulations.
- Partnered with the management team to optimise operations and reduce costs.
- Served as official representative of organisations to public groups or government agencies.
- Worked with the board of directors to establish objectives and decisively lead operations.
- Established and monitored key performance indicators, gauging organisational success.
Registered Manager
Parent and Child Fostering Services
09.2016 - 01.2017
- Strategic management oversight of all aspects of the registration area.
- To ensure regulatory compliance, through the implementation of policy, procedure, quality assurance and audit within the registration
- Managed schedule of staff to establish round-the-clock working shifts.
- Line managed 4 staff members by monitoring Key Performance Indicators (KPIs), overseeing appropriate training programmes and demonstrating inspirational leadership.
- To be involved with the overall development across the organisation to ensure quality and compliance in all areas.
- Expertly translated safeguarding policies into practice within foster placements to enhance the protection of service users.
- Lead responsibility for ensuring registration compliance with all fostering regulations and regulatory reporting requirements
- Lead the management of the local relationship with OFSTED
- Responsible for preparation for and during OFSTED inspections
Team Manager;
Royal Borough of Kingston- Number of other LA's
04.2008 - 11.2019
- .
- Inspired outstanding operational performance, leading by example by managing priorities and demonstrating expertise.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Delivered KPI targets and improvements consistently through excellent leadership.
- Worked closely with service leads to ensure commitment to the safeguarding and better outcomes for children in need of care and protection.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Supported team's transition to amore flexible working environment for better employee satisfaction.
Education
Degree In Social Work -
University of Zimbabwe
01.2000 - 04.2001
Diploma in Social Work - undefined
School of Social Work, Zimbabwe
01.1997 - 04.1999
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University of Westminster
01.2014 - 04.2015
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Skills
- Performance development planning
- Strategic consultancy
- Strategic problem-solving
- Conflict resolution
- Transformational leadership
- Coaching leadership
- Change management
- Democratic leadership
- Exceptional communicator
Affiliations
- Social Work England
- B.A.S.W
Custom
- Post Qualification Award
- Childcare Award
Timeline
Principal social worker, Associate Director for CP and Reviewing Services and quality assurance and improvement
Achieving for Children Royal Borough of Windsor and Maidenhead
11.2019 - Current
Registered Manager
Parent and Child Fostering Services
09.2016 - 01.2017
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University of Westminster
01.2014 - 04.2015
Team Manager;
Royal Borough of Kingston- Number of other LA's
04.2008 - 11.2019
Degree In Social Work -
University of Zimbabwe
01.2000 - 04.2001
Diploma in Social Work - undefined
School of Social Work, Zimbabwe
01.1997 - 04.1999
undefined
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