Shukurat Badmus

• Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
• Organized activities and exercises to promote physical and mental well-being.
• Maintained confidentiality and compliance standards for optimized patient care.
• Delivered high-quality care to clients with disabilities, achieving care plan objectives.
• Submitted reports to manager regarding status of client.
• Assisted in all aspects of personal care, retaining comfort and dignity.

Nill

• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Answered customer telephone calls promptly and improved on-hold wait times.
• Assisted customers with varying questions using product knowledge and service expertise.
• Processed high-value payments with meticulous accuracy.
• Consistently achieved service rating targets, managing customer enquiries with personalised care and attention.

• Adhered to legal regulations when conducting investigations or giving advice.
• Responded to time-sensitive queries quickly for fast resolution.
• Investigated cases to reach resolution or conclusion.
• Recommended measures to increase compliance to official legislation.
• Structured legal information to help increase awareness and understanding.

• Acted as superb role model, consistently promoting school mission and values.
• Provided friendly, enthusiastic support to pupils in individual and group support settings.
• Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
• Supervised pupils during lunchtimes and educational visits.
• Assisted with planning and preparing lessons, evaluating and adjusting teachings to suit student age and capability.
• Created positive, engaging learning environments to improve student experiences.