Shukran Mentesh
Manchester,Lancashire
Summary
Highly Motivated People Manager with 19 years Project Management, Retail Management, Customer Service Management experience& Talent Acquisition Results-driven individual who focuses on delivering complex projects within scope, time, and budget. Proven capability to lead cross-functional teams, streamline processes, and drive project success through strong communication and problem-solving skills. Adept at managing stakeholder expectations and mitigating risks to ensure project alignment with business objectives. Known for streamlining processes and driving operational improvements, ensuring smooth project execution & customer satisfaction.
Overview
10
10
years of professional experience
Work history
Talent acquisition coordinator
John Lewis & Partners
Bracknell, Bracknell Forest
06.2025 - Current
- Screened over 25,000 volumes of candidates for retail, customer service and seasonal roles across John Lewis and Waitrose
- Generated Monthly all hands recruitment update for People partners and Team Managers, ensuring hiring Targets were met during peak trading period
- Worked closely with John Lewis ( 36 stores) and Waitrose (401) stores across UK support role requirements
- Reduced time to hire by managing ATS workflows, working on multiple stores candidates and addressing delays.
Womens Fashion & Personal Styling Team Manager
John Lewis & Partners
Cheadle , Cheshire
05.2024 - 06.2025
- Delivered two Ralph Lauren and two Samsung shop fits across two stores, ensuring punctual completion.
- Engaged with stakeholders to facilitate timely delivery of retail solutions under strict budget constraints.
- Managed team of over 90 partners and six brand managers across two categories.
- Achieved sales exceeding £15.6 million in 2024 as Personal Styling and Womenswear Divisional Manager.
- Oversaw second highest sales growth nationally in John Lewis departments across 34 stores in 2024.
- Influenced commercial decisions to surpass KPIs through stakeholder collaboration.
- Developed clientele strategy enhancing brand relationships with high net worth clients worth £1.7 million.
- Fostered professional growth, promoting two internal candidates to senior roles within six months.
Data analyst Tableau
John Lewis
Manchester
02.2024 - 05.2025
- Spearheaded Tableau training launch at John Lewis for 320 partners.
- Automated weekly Tableau reports, saving 10 hours of manual reporting monthly.
- Collaborated with Tableau champions to analyse datasets, enhancing visualisation for real-time sales insights.
- Facilitated data-driven decision-making, improving forecast accuracy for leadership.
Menswear Team Manager
John Lewis & Partners
Manchester, LAN
02.2019 - 04.2024
- Achieved annual sales of £9.2 million as Menswear Division Manager and Duty Manager.
- Secured customer satisfaction scores of 88% in 2023, reflecting a 7% increase year-on-year.
- Implemented continuous improvement initiatives across the store, generating efficiency and cost savings of £108K in 2022.
- Established partnerships with external stakeholders to onboard new fashion brands, contributing £809K in incremental sales for 2023.
Menswear Product Specialist
John Lewis & Partners
Trafford Park, Lancashire
05.2016 - 02.2019
- Attended industry events and training to enhance product knowledge.
- Managed product life cycle from conception to end of line, ensuring seamless transitions.
- Monitored sales performance for precise forecasting and strategic planning.
- Provided exceptional after-sales support to foster strong customer loyalty.
Education
Bachelor of Science - Business and Marketing Managment
University of Salford
Salford06.2013
Foundation Degree in Science - Business & Management Level 4 & 5
The Manchester Metropolitan University
Manchester06.2009
Skills
- Resource allocation expertise
- Advanced analytics
- Time management proficiency
- Quality assurance understanding
- Budget control & forecasting
- Business case development
- Risk mitigation
- Project lifecycle management
Timeline
Talent acquisition coordinator
John Lewis & Partners
06.2025 - Current
Womens Fashion & Personal Styling Team Manager
John Lewis & Partners
05.2024 - 06.2025
Data analyst Tableau
John Lewis
02.2024 - 05.2025
Menswear Team Manager
John Lewis & Partners
02.2019 - 04.2024
Menswear Product Specialist
John Lewis & Partners
05.2016 - 02.2019
Bachelor of Science - Business and Marketing Managment
University of Salford
Foundation Degree in Science - Business & Management Level 4 & 5
The Manchester Metropolitan University