Shuko Kasira
London
Summary
Detail-oriented finance and operations professional with over 4 years of experience supporting financial administration, reconciliations, audit compliance, and operational reporting within fast-paced hospitality environments. Skilled in bank reconciliation, financial controls, payment processing, and data analysis using Excel and Opera Cloud PMS. Proven ability to improve processes, investigate discrepancies, and support audit preparations while maintaining high levels of accuracy and compliance. Currently pursuing a career in finance and accounting with a strong interest in financial operations, management accounting, and audit, supported by Association of Accounting Technician (AAT) studies.
Overview
1
1
year of professional experience
Work history
Finance Operations Coordinator
Essendi Novotel London Excel
London
2026.01 - Current
- Conducted credit application assessments and credit score verification to support the approval and setup of City Ledger accounts in line with company credit policies.
- Managed and oversaw the reconciliation and clearance of unallocated past and future deposits, ensuring all payments were accurately matched to the correct reservations and revenue records.
- Monitored and reviewed Accounts Receivable invoices, ensuring accurate allocation of revenue and credits to the appropriate departments.
- Performed reconciliations between internal systems, including Opera PMS, and payment portals such as Adyen.
- Chargeback Investigation, Dispute Resolution and Recovery.
- Supervised the accuracy of refund procedures and verified all supporting documentation requirements to ensure full compliance with financial controls, audit standards, and company policies.
- Ensured no cash posting entries remained on the trial balance, maintaining compliance with company standards for a cashless property.
Finance Administrator
Essendi-Novotel London Excel
London
2025.05 - Current
- Contributed to finance audit support achieving a high audit score of 97.2%.
- Liaise with multi-site cost controller and managing accountants at Essendi, London Head Office and France Headquaters
- Supervised night auditors to ensure accuracy and completion of daily responsibilities.
- Organised and oversaw night packs, including daily banking tasks.
- Supported detailed reconciliations of bank and internal systems to identify variances promptly.
- Helped with month-end financial processes to meet deadlines effectively.
- Investigated financial discrepancies to improve accuracy and control processes.
- Ensured compliance with internal audit requirements and financial policies through accurate documentation.
- Analysed financial performance to suggest improvement strategies.
- Applied Excel skills to analyse large data sets efficiently.
Education
Level 2 - Accounting and Finance
AAT
London 2001.04 -
Skills
- Bank Reconciliations
- Financial Reporting Support
- Audit Compliance & Internal Controls
- Month-End Procedures
- Variance Analysis
- Financial Documentation
- Payment Processing
- Data Analysis & Reporting
- Microsoft Excel, Word & PowerPoint
- Opera Cloud, Adyen & ResaWeb
- Record Keeping & Administration
Accomplishments
- Achieved 97.2% score during Finance audit review.
- Improved operational efficiency through implementation of enhanced administrative procedures.
- Trained and mentored new team members, reducing onboarding time by 20%.
Timeline
Finance Operations Coordinator
Essendi Novotel London Excel
2026.01 - Current
Finance Administrator
Essendi-Novotel London Excel
2025.05 - Current
Level 2 - Accounting and Finance
AAT
2001.04 -