Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
Timeline
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Shuhan Mozumder

Oldham,Greater Manchester

Summary

Dynamic and results-driven Security Professional with a proven track record in implementing advanced protective measures, managing incidents with precision, and resolving conflicts with professionalism. Skilled in access control systems, perimeter security, and rapid emergency response, with hands-on experience in safeguarding diverse environments ranging from hospitality venues to high-footfall public spaces. Holds key industry certifications including SIA Door Supervisor License and Emergency First Aid Training, reinforcing both compliance and readiness.

Recognised for sharp situational awareness, tactful communication, and proactive risk assessment, ensuring smooth operations and a secure atmosphere for staff, clients, and the public. Adept at handling high-pressure challenges such as crowd control, antisocial behaviour, and critical evacuations, consistently maintaining composure and a customer-focused approach. Strong collaborative skills paired with the ability to take decisive independent action make me a valuable asset to any team.

Career ambition is to leverage extensive security expertise and service excellence to support organisations in achieving the highest standards of safety, compliance, and operational efficiency. Employers can expect a professional who blends vigilance with diplomacy, ensuring not only protection but also a welcoming and reassuring presence.

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.


Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Waiter

Purple Olive
Ashton, Greater Manchester
01.2024 - 01.2025

Ensured guest satisfaction through attentive service in high-pressure environments.

Seated over 60 customers daily, maintaining professionalism and friendliness.

  • Accurately recorded orders while addressing dietary needs and preferences.
  • Presented dishes swiftly to adhere to established standards.
  • Maintained orderly tables and dining areas for optimal guest experience.
  • Executed payment processing tasks with precision to ensure accurate transactions.
  • Collaborated with kitchen staff to facilitate seamless service flow.
  • Consistently upsold menu items, resulting in increased sales and positive customer feedback.

Tech support

Phone bazaar
Oldham, Greater Manchester
06.2023 - 12.2024

Diagnosed and repaired smartphones, tablets, and mobile devices with hardware and software issues.

Set up new devices and created user accounts, ensuring correct configuration and data transfer.

  • Assisted customers in troubleshooting mobile issues, including connectivity problems and app setup.
  • Provided guidance on device care, software updates, and mobile accessories.
  • Managed inventory of tools and spare parts to ensure efficient repairs.
  • Supported daily shop operations, encompassing customer service, sales, and administrative tasks.
  • Successfully repaired diverse devices, reducing turnaround time and enhancing customer satisfaction.
  • Built strong customer trust through clear explanations of technical issues.
  • Increased shop sales by 15%

Education

GCSEs - English Language

The Oldham Academy north
Oldham
09.2018 - 07.2023

GCSEs - English Literature

The Oldham Academy North
Oldham
09.2018 - 07.2023

GCSEs - Religious Studies

The Oldham Academy North
Oldham
09.2018 - 07.2023

GCSEs - Child Development

The Oldham Academy North
Oldham
09.2018 - 07.2023

GCSEs - Mathematics

Oldham Sixth Form College
Oldham
09.2023 - 07.2024

GCSEs - Travel and Tourism

Oldham Sixth Form College
Oldham
09.2023 - 07.2024

GCSEs - Photography

Oldham Sixth Form College
Oldham
09.2023 - 07.2024

A-Levels - Information Technology

Oldham Sixth Form College
Oldham
09.2024 -

Skills

  • Security procedures knowledge
  • Crime prevention awareness
  • Punctuality and reliability
  • Patience and restraint
  • Bag search proficiency
  • Health and safety consciousness
  • First aid skills
  • Calm under pressure
  • Handcuff Certified

Languages

English
Proficient (C2)
Bengali
Upper intermediate

Certification

SIA door supervisor license

Emergency First aid Certificate

Level 3 Handcuff license

Affiliations

Outside of work, I focus on maintaining both physical strength and mental sharpness. I regularly train at the gym and take part in endurance activities such as running, which build resilience, discipline, and focus under pressure. Alongside this, I enjoy reading, strategy games, and continuous learning, which develop my problem-solving abilities and analytical mindset. This balance of fitness and intellect ensures I am prepared to handle challenges with both strength and smart decision-making.

Timeline

A-Levels - Information Technology

Oldham Sixth Form College
09.2024 -

Waiter

Purple Olive
01.2024 - 01.2025

GCSEs - Mathematics

Oldham Sixth Form College
09.2023 - 07.2024

GCSEs - Travel and Tourism

Oldham Sixth Form College
09.2023 - 07.2024

GCSEs - Photography

Oldham Sixth Form College
09.2023 - 07.2024

Tech support

Phone bazaar
06.2023 - 12.2024

GCSEs - English Language

The Oldham Academy north
09.2018 - 07.2023

GCSEs - English Literature

The Oldham Academy North
09.2018 - 07.2023

GCSEs - Religious Studies

The Oldham Academy North
09.2018 - 07.2023

GCSEs - Child Development

The Oldham Academy North
09.2018 - 07.2023
Shuhan Mozumder