Summary
Overview
Work History
Education
Skills
Languages
SOFT SKILLS
Additionalinformation - Achievement
Certification
Timeline
Generic

SHUBHANGI ALLADI

LONDON

Summary

  • Data Analyst with 3+ years of experience in transforming complex datasets into actionable insights, utilizing advanced skills in Power BI, Tableau, and Python.
  • Demonstrates strong communication and problem-solving abilities, enhancing data visualization clarity by 28% and boosting customer satisfaction by 80%.
  • Proficient in market research, requirement gathering, qualitative and quantitative analysis.

Overview

5
5
years of professional experience
1
1
Certification

Work History

DATA ANALYST

DATASOFT DIGITEL LTD
11.2024 - Current
  • Utilized data visualization tools to effectively communicate business insights.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Analyzed data to identify root causes of problems and recommend corrective actions by 73%.

DATA ANALYST

DANURA LTD
04.2022 - 05.2024
  • Advise actionable insights from analysis with 68% improved communication clarity
  • Translate technical challenges into PowerBi solutions
  • Develop dynamic PowerBi dashboards, delivering actionable insights into customer trends and detailing key recommendations for clients
  • Participate in requirements meetings, collaborating with stakeholders to align data content and business needs for effective PowerBi solutions
  • Create custom PowerBi reports, transforming raw data into accurate, user-friendly information that drives business decision-making

QUALITY ANALYST INTERN

NareshIT and Services
11.2021 - 02.2022
  • Testing the software to identify the bugs, defects, and other issues. Performing various types of testing such as functional, Regression, performance, and user acceptance testing.
  • Executing the test cases for the Apple client, reporting defects, and working closely with the developers to fix the issues by raising the Radar.
  • Agile testing for iPhone apps involves iterative testing to ensure each feature meets user expectations.
  • Evaluating the software from a user experience perspective, ensuring the software is intuitive, user friendly, and meets user exceptions by conducting both automation and manual testing.

TECHNICAL SUPPORT ASSOCIATE

Tech Mahindra
10.2019 - 10.2021
  • Collaborated cross-functionally to optimize customer experience and proactively address potential issues
  • Conducted in-depth analysis of customer issues, identifying root causes and implementing effective solutions for NBN broadband internet problems
  • Streamlined troubleshooting processes, resulting in an 80% increase in customer satisfaction and measurable improvements in key performance indicators
  • Developed creative solutions for complex technical problems, leveraging deep product knowledge to resolve Wi-Fi and home phone issues efficiently
  • Provided empathetic customer support, guiding users through step-by-step troubleshooting processes and ensuring optimal resolution of technical challenges
  • Worked cross-functionally to enhance customer experience, proactively addressing potential issues and streamlining troubleshooting processes

Education

BACHELOR OF ENGINEERING - ELECTRONICS AND COMMUNICATION

Osmania University

DIPLOMA IN ENGINEERING - ELECTRONICS AND COMMUNICATION

T.R.R College of Engineering and Technology

Skills

  • PowerBI reporting
  • Data visualization and presentations
  • Data formatting
  • Excel functions
  • SQL
  • Python programming
  • Testing plans
  • Bug tracking
  • Technical analysis
  • Test case design

Languages

English (Highly proficient)
Proficient
C2
Telugu (Native)
Proficient
C2
Hindi (Highly proficient)
Advanced
C1
German
Beginner
A1
Tamil
Beginner
A1

SOFT SKILLS

  • Experienced inability to work under pressure
  • Good Attention to details
  • Impressive Problem-solving skills
  • Good command of Communication skills
  • Adequate Adaptability and Learning Attitude

Additionalinformation - Achievement

  • A1 Level German Proficiency, RamaKriahna Math
  • Rank 2 for Poster presentation on Women Empowerment, Osmania University
  • Best runner and chaser Award for Baseball inter school competition, CBSE


Certification

  • Intern at Railway Bhavan, Hyderabad Nov 2019

"Remotely Controlled android based Electronic notice board”
The Project was about an electronic notice board that can be controlled by an android device/ios device which displays messages on it.

  • Naresh IT Intern Course Completion Certificate.

Timeline

DATA ANALYST

DATASOFT DIGITEL LTD
11.2024 - Current

DATA ANALYST

DANURA LTD
04.2022 - 05.2024

QUALITY ANALYST INTERN

NareshIT and Services
11.2021 - 02.2022

TECHNICAL SUPPORT ASSOCIATE

Tech Mahindra
10.2019 - 10.2021

BACHELOR OF ENGINEERING - ELECTRONICS AND COMMUNICATION

Osmania University

DIPLOMA IN ENGINEERING - ELECTRONICS AND COMMUNICATION

T.R.R College of Engineering and Technology

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SHUBHANGI ALLADI