Summary
Overview
Work history
Education
Skills
Languages
Custom
Timeline
Generic

Shruti Rajpurohit

Leeds,United Kingdom

Summary

Dedicated hospitality professional with extensive experience in prioritising duties during peak hours and handling reservations. Demonstrates strong hospitality skills, including VIP handling and organising large parties. Expertise in cash handling, food retail, product display arrangement, and serving food and beverages with exceptional speed. Committed to delivering outstanding service and enhancing customer satisfaction.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work history

Retail Ambassador

LIBERTY
01.2024 - 05.2024
  • Demonstrated excellent customer service skills in a fast-paced retail environment and achieved employee-of-the-month honors
  • Merchandising and stock Management
  • Customer assistance: Assisted customers, managed cash transactions, and maintained store's look and feel

Retail Associate

Brd Collection
Pune
02.2023 - 08.2023
  • Customer Service: Greet customers, offer assistance, answer questions, and provide knowledgeable recommendations to enhance their shopping experience
  • Engage with customers to promote products and meet sales targets; stay updated on new products and promotions
  • Merchandising and Stocking: Assist in organizing, stocking shelves, and ensuring the store layout is visually appealing; replenish items as needed
  • Cash Handling: Operate the cash register, handle transactions, process returns/exchanges, and balance the cash drawer

Restaurant hostess

Bajrang bikaner
Faridabad
01.2022 - 08.2022

.

  • Processed reservations and take-away orders by phone, answered customer questions and provided accurate waiting times.
  • Monitored dining room activities for possible improvements or upgrades.
  • Supervised setting and clearing of tables, maintaining restaurant's high standards.
  • Assisted wait staff during busy periods for seamless service delivery.

Customer Relationship Intern

GST.CO
Pune
03.2021 - 07.2021
  • Assisting in client communications, addressing inquiries, and ensuring a positive experience with our services
  • Collaborating with various teams to provide seamless support and sales, identify opportunities for growth, and help improve customer satisfaction
  • Onboarding process by guiding them through the initial steps and ensuring they are comfortable with our services or products

Education

Msc - International Marketing Management

University of Leeds
09.2024 - 09.2025

Bachelor's - International Business

MIT University
05.2020 - 06.2023

Diploma - Digital Marketing

Borgward Technologies
03.2024 - 08.2024

Skills

  • Prioritizing duties, especially during peak hour
  • Interpersonal communication
  • Strong hospitality skills
  • Reservation handling
  • VIP handling
  • Organising large parties
  • Cash handling
  • Food retail expertise
  • Product display arrangement
  • Serving food and beverages
  • Beverage serving speed

Languages

English
Hindi

Custom

AI in Marketing Automation, IEEE, IEEE is a prestigious global organization dedicated to advancing technology through publications, standards, and conferences. Being the first author of a research paper accepted by IEEE is a significant achievement, given its competitive acceptance rate below 30% in top conferences. This role highlights leadership in research, from conceptualization to execution, showcasing expertise and commitment to contributing to the field.

Timeline

Msc - International Marketing Management

University of Leeds
09.2024 - 09.2025

Diploma - Digital Marketing

Borgward Technologies
03.2024 - 08.2024

Retail Ambassador

LIBERTY
01.2024 - 05.2024

Retail Associate

Brd Collection
02.2023 - 08.2023

Restaurant hostess

Bajrang bikaner
01.2022 - 08.2022

Customer Relationship Intern

GST.CO
03.2021 - 07.2021

Bachelor's - International Business

MIT University
05.2020 - 06.2023
Shruti Rajpurohit